Global Tek Security

We have been with GlobalTek Security for 3 years now and look forward to continuing to use it's services for years to come. The experience we've received from the start has been nothing but exceptional. The prices are very reasonable and the quality of service and customer service we have recieved from the technicians, Brian as well as others who have helped us over the phone and our sales manager Lee has been outstanding. From the moment we first spoke with Lee we knew we were going to be in good hands and his continuous support any time we've had questions has been amazing. When I first shopped around and explored other security companies I didn't feel the personable service I received when I contacted GlobalTek which is why we ultimately chose this company. Thank you for helping to keep us protected GlobalTek! Thank you Lee for being amazing and to all of the team who continuously provides us with excellent service. With GlobalTek you can't beat the price, service, and easy to use system.
Mayra
Mayra

Several days ago, as a result of a disagreement with the owner, I asked Global Tek to discontinue our service—monthly monitoring fully paid and completely up to date. I had originally called for service on a lock and camera. Our alarm system was working fine.
The owner responded by sending me an email personally attacking my character and credibility.
The service was disconnected that evening, but the owner disabled our equipment (not theirs—we paid a significant amount of money to purchase this equipment 18 months ago).
I had a service technician come out to the house. He explained that the owner’s actions were deliberate and that he had rendered out equipment useless. He was astounded that Global Tek would behave so unprofessionally.

I have paid $700 to have the panel replaced and intend to sue Global Tek in small claims court. I have also filed complaints with their suppliers.

Do not trust these people with your security or with your loved ones.

I can't get over how great this security system is. Due to an accident I am confined to a wheelchair. I was forced to leave the door unlocked all day. It wasn't safe, and I wasn't safe. I found GlobalTek through word of mouth and this company is UNREAL!!! The pricing is super reasonable, and the customer service is like your talking to a family member. I would recommend them in a heart beat! You can see who's at your door before taking a step towards the door and you can lock/unlock and set your alarm system from anywhere as long as you have internet! Not only has the system made my life much easier, but you guys have been there 24/7 for me, thank you again!!!

They were very thorough and very helpful -- explaining all of my options and answering every question I had. They were able to create a package that matched exactly what I was looking for at a rate less than every other quote I received. Great people and great service!

Aaron put me at ease with his explanation and the extra help required to get the apps working on our phones. We love the security system and being able to arm/disarm from anywhere in the world.

Global Tek installed our new alarm system and is also looking after the monitoring. Knowledgeable, professional and they go the extra mile.

Brian Ham was fantastic working in our home ,so friendly, and great to answers our questions!
Your sales dealer Lee, Is an asset to your company, set us up for some improvements, and is funny and very friendly!
Thanks for great customer service
Norm

They were flexible with our schedule and incredibly accommodating. Carefully balanced the function of the system, ease of use as well as aesthetic in my home which was important to me.

Installation service was outsourced to GlobalTek by my alarm service provider. Technician was friendly, courteous and experienced. Completed work in a timely fashion. One thing that could be an honest mistake was that he told me the unit was able to communicate in 4G but mine is model 3G4010, which is only capable of 2G and 3G (dual band). The unit has been installed in the basement where reception is weak but I was told that it should be ok although the red LED had been on and the green LED had been flashing. To be on the safe side I bought an $80 cellular signal booster and now both green LEDs are on constantly.