2 reviews Bradford West Gwillimbury, ON Joined 2011/07/02

8/10

Install Central Air in Residence May '05

Heating & Air Conditioning review in Bradford West Gwillimbury

07/02/2011

Quick and responsive. Saved me the cost of a service call by giving me a maintenance tip. My only beef was the debris they left after the installation was completed.

Job Price

Approximate cost of services:: $1,500.00

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Michael in Aurora

3 reviews Aurora, ON Joined 2009/01/25

10/10

Gas Fireplace Insert

Fireplaces review in Aurora

03/17/2010

I previously posted a positive review on Summers and Smith but I wanted to add this.
After talking with numerous installers and 5 quotes we decided to use Summers and Smith for a new gas fireplace insert(We had a furnace installed before). Everything went smoothly but after the install we realized there was a loud bang sound as the unit heated up. To make a long story short we have spent the last 3 months working with Summers and Smith and the manufacturer to troubleshoot the problem. We ended up changing the unit 3 times until the problem was fixed. What I thought was relevant enough to write a review on was that Summers and Smith really went to bat for us with the manufacturer. They really stayed on it until we ended up happy.
It was really nice not to have this turn into a battle between reseller, manufacturer and customer. They stuck with it until all was resolved and earned a loyal customer because of it.
Their prices were competitive but this level of service is invaluable.

Job Price

Approximate cost of services:: $5,000.00

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Michael in Aurora

3 reviews Aurora, ON Joined 2009/01/25

First Review

10/10

Furnace, AC and HRV installation

Heating & Air Conditioning review in Aurora

04/23/2009

We recently replaced our Furnace and AC unit and added an HRV. After 5 quotes we decided to go with Summers and Smith in Aurora for the Lennox product they sell, the promise of a good installation and a fair price. We had cheaper quotes but when you compared the products and the proposed installations it seemed to be the best value. Blair came by the house to give us a quote and walk us through all the intricacies of the new high efficiency furnaces, the proper sizing and the rebates.
The installation happened quickly and cleanly. I was impressed with the time they took to do it right. Steve the lead installer made sure there were no shortcuts to save materials, decisions about where to put venting were made on what was best for the house. It's only been a short while but so far we are very happy and I would definitely include them on your list of companies to get a quote from.

Job Price

Approximate cost of services:: $10,100.00
Any advice to offer fellow homeowners facing a similar project?: The first step for us was to become familiar with all the different manufacturers products and how they compared against each other. This way we could compare apples to apples. Every manufacturer uses marketing terms to describe the technical capabilities and I didn't find any great websites to make this easier. Once I spent a little time doing this the decision became much easier because the focus shifted to the installation and the service. In the end it was a bit of a leap of faith but it worked out for us.

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