Last Aug 31 2018, I spoke to Oleg and agreed to an install of a Carrier
air conditioner. A couple of days later Vlad and other man showed up and did a great install. New copper lines from the AC unit to the Hvac furnace, and new heat exchanger etc. I checked on them often because I worked in an oil refinery as a student a few summers helping pipe fitters, boiler makers and mill rights.
Vlad did great quality work. I only ran the AC a few times in 2018 as it was installed late in the year. Everything worked great. on purpose I never wrote a homestars review at the time because I wanted to be sure everything was great.
Fast forward to first week of July 2019 heat wave. I still hadnt run the AC
much till then. Then in the middle of the Friday night, I started hearing a
loud metallic rattling noise coming up through the registers....so loud I couldnt sleep. I called at 10 am Saturday and explained to Oleg the problem, and he said he’d send someone over in the afternoon.
Mike came and did a great fast job diagnosing and fixing the problem.
It turned out to be a damper, deep in the bowels of the ventilation shaft that suddenly decided to start rattling. It was nothing to do with the AC install.
In summary, the people at Airpoint are great people. They do fantastic work, and I heartily recommend this company.
I’m going to need a new hot water tank soon, and I know who I am calling.
- Approximate cost of services:
- $3,000.00
- Company Response
Thank you for taking the time to write this kind review and recommendation for our company. We strive to provide quick and efficient services to each and every one of our customers as we value your time. Our team of professionals know how to tackle a wide array of problems from diagnosing deficiencies to recommending the best possible solutions. We are glad to hear that within a few hours we were able to fix the defective component and get your AC up and running. Our company ensures that consistency of quality performance is achieved by ensuring each and every one of our highly trained technicians applies our rigorous metrics and guidelines during each installation process. Thank you for choosing Air Point and we look forward to servicing all of your future HVAC needs