Breno Roofing Inc.

Have called multiple times for a warranty repair and cannot reach anyone. The one time I reached someone, they committed to getting back to me in a repair date and time - but never heard back. Is this business open for service?

I live in a semi-detached bungalow and went with the previous landlord of the attached property to put a new roof on back in 2008. That roofer racked the roof (installed vertically instead of the correct step method) and ruined the 30+ year warranty of architectural shingles with an incorrect installation. The roof only lasted 16 years. They weren't seen or heard of again. I ended up with shingles blowing off and asphalt flaking and going in the downspout which are sure signs of needing a new roof. I chose my own roofer and went alone this time to research a good company for my half. After getting 3 quotes and interviewing the roofers I found one of the best in Mississauga, Breno Roofing. What a great company to work with. I let them know exactly what I wanted for shingles and accessories. Norbert patiently answered all my many question, supplied a copy of their insurance, WSIB, as well as a large list of addresses of their references. The quote was reasonable and in range for what I wanted. Norbert knew I was a Senior who was burned by the last roofer, and his crew provided pictures of every step they made up on the roof to set my mind at ease and ensure me that all was done correctly. Tonyo and the crew really did a fantastic job. Not only did I get a beautiful new roof, everything was left clean and neat, and when excess shingles bundles were left over, they came by to pick them up so I didnt have to worry about getting rid of them myself. Its not an easy task to find an honest, reputable roofer these days, but I lucked in with this company. I would highly recommend them. The price here reflects pre-HST. The cost was well worth it. As the saying goes, you get what you pay for. Beware of the cheap guys who are here today and gone tomorrow. You'll regret it in the long run.

Breno replaced the roof on my townhouse in August 2020.

I contacted Breno afterwards regarding 3 issues:

1. A leak around one of the exhaust pipes
2. A poorly installed leaf guard
3. Water dripping behind the eavestroughs on the rear mansard roof

After 3, admittedly prompt, attempts, the water leak finally seems to have been addressed successfully by Breno. However, after repeated requests, Breno appeared to have little desire to address the other 2 issues.

I explained at the outset that the requested leaf guard install was simply to prevent sparrows from nesting in an isolated portion of the eavestrough, but the guard was applied such that there were gaps large enough for entry at both ends. The poor install created an even more attractive nesting environment.

I sent pictures to Breno regarding the guard install and water drip to no avail.

At additional cost, I hired another roofer who investigated both issues. He found that shingles did not extend to the eavestrough, meaning water could easily flow behind it. He installed a new drip edge under the shingles to ensure water flowed into the eavestrough. He also covered the gaps in the leaf guard.

Both fixes could have promptly and easily been implemented by Breno had it taken them seriously.

We worked w Norbert, he is a great guy. We had an issue that was due to our own problem as a home owner but they still came and REDID an ENTIRE section of the roof. They added more ice shield and they came back to do seal patch up on flat roof even though again here it was our fault for not cleaning eaves. Its how to a team comes to resolve problems that is important and he is great to work with. I recommend them anyday. Its been almost a year and haven't had a roof leak since the fixes.

They did a job of custom-made Aluminum 7-inch Eaves through and 94 bundles of GAF Timberline Natural Shadow Hickory with 30 years of labour and material WARRANTY. The Eaves are leaking a damaging the Facia. We contacted them by phone and email several times to come and repair the defective workmanship of the Eaves and received no response. We had no option but to warn others not to deal with them because; although their work was good, their customer response time needed improvement.
Somehow, our message reached the leadership of the company and we finally got a response. The leadership personally came twice and repaired the leaking eaves, explaining that the delayed response was caused by a staff member, and confirming that they stand behind their 30-year WARRANTY.
Because of the extraordinary effort to make things right, I am changing my review to a happy customer.

I just spent 3.5k to remove the insulation from my attic due to a mold problem. and spent another 6.5 k to remove the mold. This mold problem started to be apparent after the most recent insulation installation, which was conducted by Breno Roofing Inc.

I used Breno Roofing as they had replaced my neighbours shingles and I noticed they did a great job. I was definitely was happy I went with them. They never tried to upsell me on anything. Their guys are punctual and so efficient. I was impressed afterwards with how well they cleaned up everything around the house when they were done. A very professional company that I would definitely recommend.

The pure meaning of professionalism. Breno was a delight to work with, they were punctual, efficient, on time and super clean. They accommodated our needs and wants with no push back what so ever. They provided photos with the finished product to show they had nothing to hide. I will and have already recommended them. Thank you Breno it was a pleasure working with you.

We were referred to Breno Roofing by one of our family friends, who was very satisfied with their services for his roof replacement and eavestroughs work.
Teams at Breno Roofing just completed roof replacements at 4 of our properties and eavestroughs, soffit and fascia replacement on one of the houses as well. We are extremely pleased and satisfied with the final result. The entire process from obtaining a quote via their satellite technology within a day after our phone call, we received multiple shingle options to choose from and their service reached so far that they even personally delivered actual sample boards to our home to choose the color. We were receiving regular updates from Zaneta regarding material and dumpster deliveries. Breno roofing crew arrived at 6:50!am to start with our first home, and we really must say, never met more hardworking and dedicating team of people, who were smiling during whole day. They completed the work within one day, left our home and yard spotless and took a lot of care to protect our maple tree and landscaping with plywood. We can't thank them enough, they treated our home with respect the whole time. Within 2 days after the installation, we received our invoice, Breno registered warranty on our behalf and Norbert even provided pictures for all our homes with final product. Absolutely stunning workmanship and the new roofs completely changed the curb appeal of our homes. It is rare to find such a professional company like Breno roofing with such dedicated and hardworking people. Many thanks Breno again! We'll see you soon on next project.

After what I thought was a successful roof repair with Breno a couple years ago, when my flat roof needed to be replaced I called Norbert and his team. Just as before they swooped in and replaced the roof, seemingly all good. I paid the bill and then it rained. And from that point on I have been nothing but disappointed with the service from Norbert and his team at Breno roofing.

Upon the first rainfall I was alarmed and within a few days called to complain about the large pool of water that just sits on the centre of my roof. Initially, Zaneta the receptionist answered and told me that Norbert said it was normal and that he would call me later to discuss. It's been over 2months now and I have yet to hear from Norbert despite my numerous calls, emails and texts to try and get some response to the situation.

Since that time I have had a contractor come in for an unrelated job and as he passed the window looking out onto the rooftop he couldn't help but make a comment on the poor installation and confirmed all my suspicions. Perhaps Norbert would agree if he'd ever respond to my calls and actually come look at the work that his company had provided.

Be Warned - this company is not RELIABLE.