We will only call Rob and Galaxy Plumbing going forward. This was a challenging job that required working outside in cold December on a ladder approximately 20 feet off the ground in our blocked balcony. The blockage had several feet of water which had penetrated the floor and was seeping down our home front door and damaging the stonework. It was an emergency. Before Rob several other plumbing companies told us they wouldn't work on ladders or even outside for that matter. But not Rob, right from the first phone call Rob offered us advise to give us a shot at unblocking it ourselves. When that didn't work, Rob came out right away.
He carried his equipment up and down the ladder which was challenging task, climbed into the balcony and got to work. He went above and beyond what another plumber would do for a customer and remained positive and smiled the entire time. We were blown away by his relentlessness and willingness to help. He gave us the kind of service most people only give their own personal homes. Once the blockage was cleared, he provided helpful information about our home and offered tips to avoid future problems. We highly recommend Rob if you are looking for that guy that will go above and beyond and treat your home like his own. He is the only plumber we will ever use going forward and recommend. Thank you Rob!
- Approximate cost of services:
- $500.00
- Company Response
Hi Ana, and thank you so very much for your review. Thanks for taking the time out for us by sharing your first experience calling Galaxy Plumbing inc. We so appreciate you and are very thankful to build a new strong and ongoing relation ship moving forward.
Thanks so very much once again by share your experience . People like you make it all Worth it.
All the best Ana