They won't give back my stuff!
Company picked up my stuff in Montreal and was suppose to deliver in Vancouver within about one week. We drove across the country end of November and have been sitting on our empty condo without furniture for 3+ weeks. When we call the company sometimes they say our stuff in on a train or a truck broke down. They continue to make up stories and are unapologetic. Called the Police and we're hoping to track down our stuff. Now we're spending our Christmas in an empty house and wondering if we'll ever get it back...
- Approximate cost of services:
- $6,000.00
- Company Response
Good afternoon. I apologize if there was any confusion with regards to the delivery time frame, the average time to deliver from Montreal to Vancouver is approximately 10-12 business days, sometimes even longer during the winter season. We have a couple of different means with which to transport goods to the West coast, either by truck, or by rail. Sometimes we can make a mistake as to which method was conveyed to you on how we transported your goods, but it is in no way intentional if we by accident give the wrong method of transportation.