Blue Ocean Moving And Storage Services

This company uses various names, including: Blue Ocean, Selective, and Blue Ocean Selective.

I do NOT recommend using this company.

Here is my list of problems:
- They promised pickup between 9 and 1, with a call an hour ahead. At 1230, because I'd had no calls, I started calling the person who had sold me the service. He was unreachable - and never ever did call me back. (I tried to call him twice more because of additional problems I encountered with his company. Each time, his voice mailbox was full.) Instead, I finally tracked down the dispatcher - who doesn't even work for the company - who was able to help me. Apparently their "truck broke down". That should have been my first clue to run far and fast away from this company. They finally arrived to pick things up at 5 p.m. (The fellows who did the pickup were nice enough and seemed to take care of things.)
- They promised deliver within 5 to 10 days, and things arrived - finally - 30 days later. No apology. No explanation. No discount. In fact, no communication.
- One box of stuff is missing.
- Almost every single thing they had in their care was damaged. Boxes marked fragile were completely crushed. Even metal furniture has big gouges out of it.
- One of the guys who made the delivery kept asking - at least a half-dozen times - for "coffee money". He was the one sitting in the cab while his young colleague was doing all the heavy lifting. This guy was also going to dump everything in the driveway and head off to his next destination. This is also the same person who left a set of bed rails which we repeatedly said weren't ours. (Maybe the rightful owner of the bed rails has my missing box?)
- Clearly they have had bad reports before. When they called me to tell me my stuff had finally arrived, they wanted payment up front before actually coming to the address. I said that they would get payment when they arrived at the address. The clerk had a ready-made solution: I transfer the money electronically and withhold the password until the driver arrives with the stuff. Wow.

I have rarely seen such shoddy service. I have another shipment that needs to come east. I will be following my own advice and using another company.