Sklar Peppler Factory Outlet

I purchased this chair for 2 reasons. One. My brother bought it and loves it. 2. I have Osteoarthritis in my neck and this chair was supposed to help. I have asked Sklar several times to take the chair back and give me a credit or another chair. They say they have ordered parts and will repair it. I waited 4 months for the chair to arrive and paid up front in full. This chair is no where near the chair my brother has. We purchased a couch set from Sklar as well which they repaired the sofa, properly. But i am not satisfied with this chair and can no longer sit in it as it hurts my back and neck.

I have bought from Sklar Pepler before but my last experience was exceptional. The young gentlemen that helped me (Michael) was very helpful and kind. I was scare the set would not fit in my van and it would get ruined or scratched getting in there but Michael assure me he would be very gentle. He was friendly and took care in loading my furniture into my van. Some home he made it fit. This is what i like good service with a friendly face. Thank you Michael for making this a nice experience for me. I will definitely continue shopping with this company.

I worked with Debi Guglietti and really enjoyed the experience. She helped me choose the right pieces for he room,the right colours and fabric. She even help pick the paint colour for the walls. Although I was struggling a little with the choices she helped me pull it all together. Really looking forward to the end result

I bought a reclining chair from sklar which cost 1174 dollars plus tax. I also bought a couch which cost $1150 dollars. The movers moved my old couch out which was the same size as my new one I waited 9 weeks for. the movers could not get it down in the basement. I was charged $350 for restocking fee and $100 for delivery. I am now without a couch and lost $450 for nothing. Please tell me how you would feel about this company and I was not told about the restocking fee.

We bought our living room furniture, our family room Recliner, and a leather reclining sofa for our basement TV room. We have had this furniture for 3-4 years and are happy with all of our purchases.

Our salesperson Debi was excellent and helped us find exactly what we needed at a great price. We will definitely be shopping here again.

I purchased a custom made sofa from Sklar Peppler.
- It was $3400.00 (our family scrimped and saved)
- It immediately started to snag and pill and cushions sagged.
- Could not get action, this company refused to stand behind their
product. Denied any responsibility, blamed it on the mill, and the
mill took no responsibility.
- After many months of persistence, two cushion casings were
replaced with the same defective fabric.

- It is a scratchy, chaffing, sloppy cheap sofa that I over paid for. I
have had to admit defeat, I got suckered.

- My advice is, do not buy custom made items from them. ONLY IF it is on sale at the back (many returns there) make sure you can see exactly the item that you are purchasing in the flesh, sit on it, look at it, look for authentic labels that say where its made, not that it is just imported for Sklar Peppler. If you custom order chances you will not get the fabric that you chose, is very high. If anything is wrong or defective, you will not get a refund that isn't even a possibility. Don't risk it - go somewhere that has many many reviews and who stand behind their products.

- I have given up on Sklar Peppler. they keep tying to class up their warehouse but the bottom line is they cant deliver quality goods. Only cheap imports, from goodness only knows where.