They book service calls for things they cant repair
I booked a service call because my LG fridge was not cooling anymore. I specifically told the agent on the phone that I had an LG and what the problem was.
The first thing the repair man told me when arriving at my home was that they can barely fix any LG problems when its not cooling because its often the compressor and they cant fix that.
Why I am paying $100 for a service call when they cant fix the problem and knew in advance they can't fix a lot of LG issues????
Plus - I learned afterwards that LG has a ten year warranty with fixed repair costs. Express repair NEVER mentioned that element and recommended another company that was going to charge over $2000 for the repair instead of telling me about the LG warranty.
Extremely dishonest company - they just want to get as much money as they can without actually fixing anything.
- Approximate cost of services:
- $100.00