Superior Vacuums

Vacuum Sales & Service
Calgary AB T2M 3Y7
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HomeStars  >  Vacuum Sales & Service in Calgary  >  Superior Vacuums  >  Do Not Recommend.. Beware if you want to return online defective product...
Joy in
Joy in
0 reviews Mississauga, ON
0/10

Do Not Recommend.. Beware if you want to return online defective product...

I purchased two Dyson v11 filters online for my two vacuums. They were not OEM (this was expected) however they did not fit properly and I wanted to return them. First I was told that I wasn't putting them on right which is not the case. Then I was told they would not honour their online return policy which states if you are unhappy for any reason they would refund %110 as well as provide return prepaid delivery. They would only refund what I paid and would not pay return delivery because as far as they were concerned they sent the right parts. So now I have defective filters I can't use and I have to pay for the return shipping if I want a refund. Definitely not what they promise on their website.

Approximate cost of services:
$75.00
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