Unprofessional and incomplete job. Had to call police.
I contracted with the owner Matthew Simon to replace all existing siding on my property. Everything to be included was all that was currently sided with the exception of the detached garage. He suggested board and batten (vinyl) and gave me a colour choice to choose from for the same price. His quote was for $5300. It was to have included caulking and I was assured the project would take about 3 to 4 days, he would start Thursday (JUNE 23) and everything would be professionally completed. Please see my attachment of texts for verification.
The first problem arose with the quote. He tried to change it from $5300 to $6000 stating the material cost more than he expected. This was after taking a deposit of $3600 for all the materials upfront.
There were so many days he just did not show up, or worked a couple of hours and left. Several times he requested more money for supplies or he would be unable to complete the job. I paid out all of the job by the last week with the exception of $500.
July 22 we had discussed and agreed to add an addition to the original job. Matthew was to widen the doorway entrance, replace the door and fix the leaking/flashing or caulking issue to the basement entrance. He quoted $700 for this job. He did none of that but simply covered the existing door with vinyl and expected the $700 payment for that.
Matthew Simon claimed the job was finished on August 5th but upon inspection by myself there were parts clearly not finished. Underneath the back steps he left the walls bare (removed previous siding and nothing replaced.) Most of his finished were really bad, uneven and big gaps. (see pics) He took down two light fixtures and failed to re install as found. He removed the stair railing and possibly mistakenly threw it out (??) He replaced with a piece of wood that was part of the side stairs from the other side of the building. In addition to all that as well as some other things too numerous to list he left splintered pieces of wood and scraps of siding and aluminum all over the property. He said there was an additional charge of $500 for freeze board when I refused to pay the rest of the job until it was completed and completed satisfactorily.
When I refused payment he threatened to remove the siding and work done. He also threatened he would call the city to report the tenants dog had bit him. I had to call the police to be present at the home and also had to argue to have the materials I paid for left on my property. The police finally made him leave enough material to finish the under part of the porch where he left the walls bare.
I am still dealing with having to find someone to finish the job and finish it properly. I have no outside lights. Finishes need to be fixed. He claims there is no warranty as the job not paid. I would be surprised if any company honoured a warranty for the bad job that was done here. I am writing this review in hopes no one else has the same experience I did.
texts ------below have to read up from bottom for chronological
Received from Matt Siding on Sat Aug 06, 2016 05:45 PM
Message : Pay me I'll forget about everything. You sing have any problems with me and your
warantee does not come into effect until I'm paid in full
Received from Matt Siding on Sat Aug 06, 2016 05:44 PM
Message : Either contact me to pay me or not at all please. If not by Monday first thing in the
morning I'm calling back the city about the dog and I'll make us a court date.
Sent to Matt Siding on Sat Aug 06, 2016 05:35 PM
Message : Plz note everything thts sided was agreed upon
Sent to Matt Siding on Sat Aug 06, 2016 04:21 PM
Message : I don't know anything about freezer board
Sent to Matt Siding on Sat Aug 06, 2016 04:20 PM
Message : The 700 was to replace the door widen the entrance fix the leaks and flashing which you
did none of.
Received from Matt Siding on Sat Aug 06, 2016 04:15 PM
Message : 500 for the original contract.
500 for the freeze board
700 for the lower section with the door to down stairs. That's what you agreed to.
Received from Matt Siding on Sat Aug 06, 2016 04:06 PM
Message : And your dog bit me twice. I'm calling the city
Received from Matt Siding on Sat Aug 06, 2016 04:05 PM
Message : Oh I'm not the one going. My worker just left
Received from Matt Siding on Sat Aug 06, 2016 04:04 PM
Message : Are you gona pay for the freeze board to ?? If not thats coming down to
Sent to Matt Siding on Sat Aug 06, 2016 04:04 PM
Message : You are being told right now to stay off my property if yu want yr stuff yu need to get a
police escort
Received from Matt Siding on Sat Aug 06, 2016 04:03 PM
Message : I have to sit in my house all weekend because u want to make me wait. Duck this. Do
what u want
Sent to Matt Siding on Sat Aug 06, 2016 04:03 PM
Message : I'm calling the police right now
Received from Matt Siding on Sat Aug 06, 2016 04:02 PM
Message : Ok so I'll take that all off. You can get someone to do it how u want. I'm going there
now. I'm not joking
Sent to Matt Siding on Sat Aug 06, 2016 04:02 PM
Message : You covered the door thts it
Received from Matt Siding on Sat Aug 06, 2016 04:02 PM
Message : I'm not getting ripped off
Sent to Matt Siding on Sat Aug 06, 2016 04:02 PM
Message : You did not do the entrance way.
Received from Matt Siding on Sat Aug 06, 2016 04:02 PM
Message : I'm taking my Labour back it well be on the ground you can install it yourself
Sent to Matt Siding on Sat Aug 06, 2016 04:01 PM
Message : How do you figure? You signed the paper when I gave you the 1000 the other day.
Received from Matt Siding on Sat Aug 06, 2016 04:01 PM
Message : The mateial is mine I paid that out my pocket. U said u were going to pay extra for the
enterance way.
Received from Matt Siding on Sat Aug 06, 2016 04:00 PM
Message : Omg. Now your trying o rip me off and not pay. There's 1700 left owing
Sent to Matt Siding on Sat Aug 06, 2016 04:00 PM
Message : If yu touch anything on tht house I will have you charged. It's not your property. Clean
up the mess. Finish the job and you will get paid. Explain half. There is only $500 still owing to
you.
Received from Matt Siding on Sat Aug 06, 2016 03:57 PM
Message : I'm leaving today won't be. Back for 2 weeks
Received from Matt Siding on Sat Aug 06, 2016 03:56 PM
Message : I'm going there to get my stuff and take it down. I need to get paid within the hour or
honestly I we'll take half off. Thats all I've been paid for. K
Received from Matt Siding on Sat Aug 06, 2016 03:54 PM
Message : If u want I can just go rip it all off and leave the material on the ground.
Received from Matt Siding on Sat Aug 06, 2016 03:54 PM
Message : In going there now. I'm. It waiting any more
Received from Matt Siding on Sat Aug 06, 2016 10:45 AM
Message : What time can I meet you ??
Sent to Matt Siding on Sat Aug 06, 2016 03:11 AM
Message : Sorry bout tht
Sent to Matt Siding on Sat Aug 06, 2016 03:08 AM
Message : Yu wanna come?
Received from Matt Siding on Fri Aug 05, 2016 08:45 PM
Message :
There's a extra 500$ cost for the freeze board we installed as well
Received from Matt Siding on Fri Aug 05, 2016 08:44 PM
Message : Well I'll wait here till u get backb
Received from Matt Siding on Fri Aug 05, 2016 08:40 PM
Message : Your serious ??
Sent to Matt Siding on Fri Aug 05, 2016 08:18 PM
Message : I'm having dinner with my family in Newmarket. I'm sorry but just not going to make it
back for a while. I will go by 2moro and check it out.
Received from Matt Siding on Fri Aug 05, 2016 07:51 PM
Message : I figured it out. We're just about all done. Even the door and the siding on the
downstairs thing
Received from Matt Siding on Fri Aug 05, 2016 06:49 PM
Message : About one hour of work left
Received from Matt Siding on Fri Aug 05, 2016 06:49 PM
Message : No I called earlier and told you we would be 100% today I sold my ticket and im suspose
to head out of town tonight. Everything is done except the door. I need money to but the stuff I
need to build it.
Sent to Matt Siding on Fri Aug 05, 2016 06:38 PM
Message : I had to drive my niece and nephew home...I thought yu said yu probably wouldn't finish
today? Is it completely done?
Received from Matt Siding on Fri Aug 05, 2016 05:58 PM
Message : Can you please call me. I'm waiting here
Received from Matt Siding on Fri Aug 05, 2016 04:57 PM
Message : Can you come by the office. Were done
Received from Matt Siding on Tue Aug 02, 2016 10:07 PM
Message : By tomorrow night we'll be pretty much done and I wana finish before Thursday so I can
have money for boots and hearts. I paid my guy today even out my pocket I haven't really made
much so far.
Received from Matt Siding on Tue Aug 02, 2016 10:06 PM
Message : Yes. I guarantee. I can even have 3 of us tomorrow one .y old workers can come just for
the day but I have to pay him 30 a hour. Well probably be there at 7 cause he has to get dropped
off early.
Sent to Matt Siding on Tue Aug 02, 2016 09:42 PM
Message : If I give you that money in the morning I want a written Guarantee tht yu will finish by
Thursday.. I gave you 3600 originally for all the materials was what yu said in addition to a couple
of other times I have paid more when you asked. That is getting very close to the whole amount. I
am feeling worried about doing tht but I'm trusting you. It is looking good.
Received from Matt Siding on Tue Aug 02, 2016 08:59 PM
Message : He's going to stay I'll start around 8 hopefully get material by 9 take a few hours off
around noon then head back till dark there should be 3 of us there tomorrow. We need the
material now and we can be completely done by thursday
Received from Matt Siding on Tue Aug 02, 2016 08:58 PM
Message : We just left the house. We almost got all the front done we're totally out of jtrims and
soffit and were going to need 2 boxes of siding tomorrow we'll be 95% complete by the evening. I
bought about 400 for the rolls of metal last week or so ago I am going to need 1000 tomorrow for
material in the morning
Sent to Matt Siding on Tue Aug 02, 2016 08:29 AM
Message : Ok great. Hope you are feeling better.
Received from Matt Siding on Tue Aug 02, 2016 07:31 AM
Message : I'll be there today. I'm out the hospital. I had to get blood transfusion
Sent to Matt Siding on Fri Jul 29, 2016 11:28 AM
Message : Thx for letting me know. Could you have him let me know when he will be back to
work.
Received from Matt Siding on Fri Jul 29, 2016 11:27 AM
Message : Matt is in the hospital for the last 2 days with his stomach ulser. He should be out today
Sent to Matt Siding on Wed Jul 27, 2016 01:48 PM
Message : Are yu coming still?
Received from Matt Siding on Wed Jul 27, 2016 10:35 AM
Message : Were heading over shortly. Well get lots done today
Sent to Matt Siding on Tue Jul 26, 2016 07:26 PM
Message : Sorry I had to run out. Did you get much done? Are you still working?
Sent to Matt Siding on Fri Jul 22, 2016 08:14 PM
Message : Possibly I will check
Received from Matt Siding on Fri Jul 22, 2016 07:12 PM
Message : Ya as long we can find door asap. Or do you have one
Sent to Matt Siding on Fri Jul 22, 2016 06:52 PM
Message : I'd like to fix tht entrance we talked about. Widening the doorway. Adding flashing and
replacing the door. For 700. Can yu finish tht same time frame?
Sent to Matt Siding on Fri Jul 22, 2016 06:50 PM
Message : Ok great I hope so. Will yu be there this weekend?
Received from Matt Siding on Fri Jul 22, 2016 06:47 PM
Message : Were gona finish this week forure
Received from Matt Siding on Fri Jul 22, 2016 06:46 PM
Message : I hired 3 experienced guys today. Probably well be done Tuesday or Wednesday this
week
Received from Matt Siding on Mon Jul 11, 2016 05:53 PM
Message : Try and bring cash first thing in the morning. I can't do nothing until I get it. I'm
bringing my tools at the pawn shop k
Received from Matt Siding on Mon Jul 11, 2016 10:13 AM
Message : I'm working there today. Tell me what ever is in the way I can move it
Sent to Matt Siding on Mon Jul 11, 2016 09:10 AM
Message : Good morning. I am starting to lose my patience. The materials are in the way of
parking. This job should have been done long ago. You told me 3 to 4 days as well as many other
deadlines since. What is the problem?
Sent to Matt Siding on Fri Jul 08, 2016 08:46 AM
Message : Great hope weather holds out
Received from Matt Siding on Fri Jul 08, 2016 08:28 AM
Message : I hired a new guy. Well be there today
Sent to Matt Siding on Thu Jul 07, 2016 04:27 PM
Message : Hey just wondering what's up..? Can yu keep me up to date plz. On Monday yu said
finishing side tht night working til 8 but left just after me.. front done Tuesday but tuesday yu
finished side...rest done next day but it's been 2 days with no progress. I gave yu extra money bcz
thought yu were here to finish. Which was wht yu said. I like yu Matt and the job looks good. I'd
like to give yu some extra work but I am getting frustrated with the gaps and not following thru.
So plz just let me know what plan is and what's going on. Thx.
Sent to Matt Siding on Tue Jun 28, 2016 12:24 PM
Message : Hi Matt. I'm starting to get worried here.. can you plz just be up front and let me know
what's up? You cancelled Thursday. Showed up late Fri. Put in only a few hours. Nothing Sat.
Msgd Sun. And said you would be by. Didn't show. Msgd Mon. Said yu would be by. Nothing
since. You promised 3 or 4 days and would be done mostly over the weekend. I hired you because
yr quote was good and yu really promoted yr work and work ethic. I'm just not sure what's going
on.
Received from Matt Siding on Mon Jun 27, 2016 09:00 AM
Message : Well be there later today.
Sent to Matt Siding on Sat Jun 25, 2016 01:56 PM
Message : Hey there just wondering what's up today?
Sent to Matt Siding on Fri Jun 24, 2016 09:58 AM
Message : OK good. Thanks.
Received from Matt Siding on Fri Jun 24, 2016 09:51 AM
Message : Yes. Were coming. About half hour well be there
Sent to Matt Siding on Fri Jun 24, 2016 09:49 AM
Message : Good morning. I was expecting u this morning what's up?
Sent to Matt Siding on Thu Jun 23, 2016 11:44 AM
Message : OK. Was wondering what happened. What time will you be here 2moro?
Received from Matt Siding on Thu Jun 23, 2016 10:55 AM
Message : Won't be able to make it there today. Sorry. Tomorrow though well be there
Sent to Matt Siding on Wed Jun 22, 2016 01:54 PM
Message : OK so 3600 up front and the balance will be 1700 upon completion?
Received from Matt Siding on Wed Jun 22, 2016 01:54 PM
Message : I'm going to have to change the total price to 6000. The siding cost is a lot more than I
had thought. Let me know if that's ok
Received from Matt Siding on Wed Jun 22, 2016 01:51 PM
Message : I'll be finished this job in about half hour. It would be good if I can get all the material
at your place this afternoon. I called and it's going to cost 3600 for everything we well need.
Received from Matt Siding on Sun Jun 19, 2016 11:20 AM
Message : I would either strap or put foam sheeting over top. Or I was going to talk to you about
going with horizontal or board and batten siding. Your cappings are still in good shape. We would
only re cap them if we have to depending how much we build out the walls. Everything well get
caulked with professional grade mould and mildew resistant caulking it would take about 3-4 days.
We could start later in the week or the following week
Sent to Matt Siding on Fri Jun 17, 2016 10:18 PM
Message : Quotes good. Sorry for delay have my niece N nephew this wkend. Whts time Frame
like? Start and estimated end? Are you taking siding to window caps and then caulking? Are you
strapping?
Received from Matt Siding on Fri Jun 17, 2016 09:18 PM
Message : It may sound high a bit but the quality of work we do, you won't find very many places.
Were fully insured
I treat your house just as if it was mine. You would be very impressed with our work. Ita best if
we can meet I'll show you jobs you can call previous clients and really well get a feel for who we
are.
Received from Matt Siding on Fri Jun 17, 2016 09:16 PM
Message : Siding-2800
Soffit and fascia - 1700
Eavestrough 800
Received from Matt Siding on Fri Jun 17, 2016 09:12 PM
Message : How about Soffit fascia and eavestrough?
Sent to Matt Siding on Fri Jun 17, 2016 09:11 PM
Message : OK great thanks!!
Received from Matt Siding on Fri Jun 17, 2016 09:08 PM
Message : Ok. Give me about 20 min I'll put together a price
Sent to Matt Siding on Fri Jun 17, 2016 09:07 PM
Message : White and prob horizontal
Received from Matt Siding on Fri Jun 17, 2016 09:06 PM
Message : What style of siding ? Horizontal or board and batten. And what colour. Dark or light
colour?
Sent to Matt Siding on Fri Jun 17, 2016 08:38 PM
Message : Yu can..it's my office. I'm not there but yu could have look measure..call me if yu have
question..basically just same but vinyl instead...even
Everything thts sided now but detached garage
- Approximate cost of services:
- $5,300.00