A new roof with disappointing experience
I was thrilled when I chose Interlock to install the roof over my house this year (2015). Interlock salesman was very professional at introducing his company's product and assisting me with my roof plan. I was promised to have my roof in the beginning of September after putting my deposit down in July.
They dumped the roofing materials onto my front yard at the end of August. However no one came to install the roof for my house. And I have to make calls to the company in October and requested them to fulfill my contract. After several delays, Interlock finally got my roof installed, but not completed in the middle of October. The installer forgot to put on vent on to my roof and to fasten my downspouts to my wall as part of the agreement.
Later on Interlock fastened the downspouts to my roof but caused the downspouts leaking. Interlock installer also came again and cut my roof to get the vent installed. I wrote to them to repair the leaking downspouts. But the Interlock guy told me he was not responsible for the leaking. Consequently I became worried about the possible problem with their work. I wrote to them to warrant their work and gave me their plan to get the downspouts’ leaking fixed before I can make the payments. The ice formed on the pave way from the leaking spouts now poses serious threats to the safety of my family.
However Without giving me a solution, Interlock put a lien over my house. This is the worst experience I have ever had in my purchase experiences. I will seek legal means to get this resolved.
- Approximate cost of services:
- $26,250.00