Amplify Masonry

This is a follow-up post. See original post below. Three years have passed and our porch is crumbling all over. No word from this company about rectifying the problem. They've ghosted us. We wasted thousands of dollars and untold hours. Warning to all others considering hiring Amplify.
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In October 2018, I hired Amplify to reconstruct our crumbling front porch. Gam, our project manager, arranged for a contractor to form, pour and parge new concrete landings and steps. The workmanship was poor. A number of treads weren't level or sloped correctly, the edges of the landings weren't straight and the finish was rough and, frankly, sloppy. Added to this, the driveway and interlocking were damaged by the work. I complained to Gam and after a long delay, the contractor returned to discuss how to fix the problems. However, he ended up quitting the job. Because it was by then too late in the season to do the work, I arranged with Gam to have the porch resurfaced and cleanup completed in the spring of 2019.

After the first winter, the porch was discoloured and had spalled badly. I reconnected with Gam in the spring of 2019 and he arranged to have a mason resurface the porch and clean the interlocking. I was still disappointed by the finish, especially after the sealer had been applied. Also, the interlocking was tarnished after acid washing and the driveway was never repaired. However, the structure of the steps had been improved (edges were sharper and no ponding) so I decided to live with the result.

However, this year, the porch once again did not survive the winter intact. There was more spalling and cracks in multiple places. I got in touch once again--this time with Gevoni--to get the porch repaired. I was told that the form would be improved and that the porch would finally be given a proper finish. Nearly three months later, a contractor has attended once to correct the form and patch cracks. Many promises (and excuses) have been made but the spalled surface and ugly finish remains. Our experience with Amplify has been horrible. Do yourself a favour and avoid this company at all costs.

We contacted Thomas from Amplify over the weekend on October 1. Both Gam and Bill arrived promptly on October 3 as agreed. We were pleased by the fact that they would promptly come on site to discuss an action plan and to provide an accurate quote afterwards. Both Thomas and Bill provided very strong communications with us throughout the project. We are impressed with the high quality of workmanship on the repair works. We would have provided perfect score to the team (Gam, Bill and Frank) if not for the delayed start of the project due to the fact that this team was reassigned to another project unexpectedly at the last minute. This delayed start resulted in the team wrapping things up in the dark. We definitely would recommend this team for your repair projects.

The bricks outside our home in certain areas were crumbling. We only noticed this shortly after we moved in and within a year I’ve gotten so much worse. Even through Covid, Gam communicated and was transparent throughout. Even though it took a little bit more time because of product delays And so on, it got done and we could not be happier. Chris and his team were efficient, cleanly.

Gam was responsible, careful, helpful, and fair. He explained the steps clearly before and during the job, and provided useful tips for proper maintenance afterwards. The job was a tricky one too, and no other company I contacted was willing to do it. Gam was willing and was great.

In October 2018, I hired Amplify to reconstruct our crumbling front porch. Gam, our project manager, arranged for a contractor to form, pour and parge new concrete landings and steps. The workmanship was poor. A number of treads weren’t level or sloped correctly, the edges of the landings weren’t straight and the finish was rough and, frankly, sloppy. Added to this, the driveway and interlocking were damaged by the work. I complained to Gam and after a long delay, the contractor returned to discuss how to fix the problems. However, he ended up quitting the job. Because it was by then too late in the season to do the work, I arranged with Gam to have the porch resurfaced and cleanup completed in the spring of 2019.

After the first winter, the porch was discoloured and had spalled badly. I reconnected with Gam in the spring of 2019 and he arranged to have a mason resurface the porch and clean the interlocking. I was still disappointed by the finish, especially after the sealer had been applied. Also, the interlocking was tarnished after acid washing and the driveway was never repaired. However, the structure of the steps had been improved (edges were sharper and no ponding) so I decided to live with the result.

However, this year, the porch once again did not survive the winter intact. There was more spalling and cracks in multiple places. I got in touch once again--this time with Gevoni--to get the porch repaired. I was told that the form would be improved and that the porch would finally be given a proper finish. Nearly three months later, a contractor has attended once to correct the form and patch cracks. Many promises (and excuses) have been made but the spalled surface and ugly finish remains. Our experience with Amplify has been horrible. Do yourself a favour and avoid this company at all costs.

I hired Amplify to add a steel lintel across several joists in my basement, after a bad experience with a window company that poorly installed an egress window; and to do some brick pointing on one exterior wall.

I made arrangements with Gam and after some scheduling issues, Nick showed up and started to work right away. He is extremely professional and did a great job on the brick pointing, but I was super impressed with his work on the lintel. The wall had to be ground just below the sill plate, so the lintel could slide into place. It was very tight, precise work and Nick did a great job. I would definitely hire them again.

After searching online, and seeing their website, I contacted Amplify Masonry in the Fall of 2019 to have 2 masonry repairs done to my house; brick replacement on the 2nd storey under a window (facing of the brick was flaking off due to water damage), as well as concrete and parging repair to the house foundation (corners of the concrete were cracking and flaking, and 1 corner actually had fallen off). Fall is a busy time and the weather can be unpredictable but Amplify Masonry fit my last minute job into their schedule and promised to get it done before the weather turned, and they did. The new brick work was beautifully done. The new brick colour was matched perfectly to the existing brick and is very neat and tidy. For the concrete repair, they reinforced the concrete corner with re-bar then did the parging over top. The new concrete is stronger than the original and the parged finish is also an excellent colour match. Not only was all the work expertly and professionally done but the level of customer service -from everyone involved- was outstanding. Not only did the masons do excellent work but they were a pleasure to deal with. They truly cared about doing a great job. The work exceeded all my expectations. I am very impressed and can highly recommend Amplify Masonry. I wouldn't consider hiring anyone else.

The chimney at our place is really exposed to the elements. With that, the bricks were deteriorating and crumbling. Amplify quickly assessed the problem, matched my discontinued brick and restored the chimney like new. Gevoni and Keith were a pleasure to deal with. I will definitely give them a call again.

They repaired my chimney and the brick under the bay window. Gam provided the lowest quote, and the work was done thoroughly. Looks great! His staff were very friendly and professional. And Gam even helped provide me with a statement on the condition of the brick for my insurance company, long after the work was done and paid for. He certainly didn't have to.
He responds right away to texts and emails, there is really nothing more you would want from a contracted mason. Would definitely rehire.

I had crumbling bricks and stonework to be done on the side of my house. Also needed to have my porch re-cemented together with sealing around the the house where the pavement joined the brick. Very pleased with the completed project. Amplify Masonry did an excellent Job Very good communication from Gam. I will work with them again if necessary. Amplify Masony are professional and efficient. I highly recommend them for your masonry work.