Rymak was contracted by Service Master to do tile work in our basement bathroom. After the first attempt, there were chipped tiles, uneven lines, and poor grouting, so they were told to do it again. The second job was even worse than the first. They used our tub as a garbage can, which then had to be replaced, our counter-top as a tool bench, which had to be replaced, and dumped their grout bucket in our garden. We fired them and had professionals come in and finish the work.
Do not hire Rymak for anything.
- Approximate cost of services:
- $0.00
- Company Response
Hello.
You are misinforming the public.
First of all, we have never been hired by Service Master. We subcontract work from Carpet Superstore. Second, we noticed when we arrived that the tub had a huge hole in it. We didn't remove any tiles, we didn't do any demolition, the framing was crocked, the ceiling was bowed, the vanity was all over the place...
We sent an email with pictures to our contractor and they said that we won't be hold responsible for it. The customer choose the grout and metal tiles edge and we completed the job. After 3 months the customer changed his mind.
Nobody fired us!!!
One day they wanted something, next day they wanted something else... We had a work order to follow from our contractor.
The customer was in dispute with their insurance and we were the fifth company that was hired.
Thank you for your review, but it's just not true.