Driveway excavation, retaining wall, deck and fence rebuild
Good job on driveway, excavation and installation of french drain and retaining wall. Had issues with workmanship on deck, stairs and gate which were addressed. Owner offered to correct the situation for additional cost, and only when I questioned that did he offer to fix it at no charge to me. Also, after telling me there was a 3 year warranty for work is now saying there is no warranty. I would NOT recommend this contractor.
- Approximate cost of services:
- $13,000.00
- Company Response
Thank you for reviewing us! I am sorry that you feel that we used the cheapest lumber possible. We use the three big box stores most of the time to supply our lumber. We don't have issues with customers complaining about the lumber we use on their projects. As I explained 6x6s will shrink and crack as they dry out. The lumber companies don't offer us a warranty after we install it and therefore we don't offer a warranty on materials. When we left your job you were happy and the lumber looked good. We pride ourselves on positive experiences for our customers with our company and if you read our other reviews most feel that they had a great experience with us. Again I'm sorry that you feel that we cheaped out on your project.
Adam
Structural Restoration Systems
Providing Toronto & GTA with over 40 years of reliable and honest renovation services.
https://srstoronto.ca/
GTA 416-564-0664
Durham 416-728-6804