First, let me state that this is not a write up or recommendation that was paid for or influenced. Skyluxe is an excellent roofing company. Skyluxe (Mark) was recommended to me by another reputable roofing business (Homestars Best) in the west end of Toronto that had no available service appointments for several weeks. With the rain that was expected and a leaky roof, I took the chance on the recommendation.
Mark contacted me through both e-mail and via phone. Within 24 hours he arrived to survey the issue at my home. His assessment of the problem area was quick, accurate and honest. Photos were provided to show and explain the problem areas. At no time did he try to upsell the repair, suggest replacing the entire roof or claim that it would be simpler to replace the roof than repair it.
Mark arrived next day as promised with the required materials to replace the problem shingles. Both he and his staff were courteous, client oriented and took the time to explain the repairs and possible reasons for the problem. The site was left clean and tidy of debris. Mark personally followed up on the repair a few days later. Something that you rarely see these days!
I have personally recommended Mark and Skyluxe to friends and neighbours. Knowing that I myself will need a replacement roof in a few years, I already have made my decision in going with Skyluxe.
- Approximate cost of services:
- $500.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you Mike!