S&S Cleaning

House & Apartment Cleaning
Toronto ON M6A
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93%

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Reviews for S&S Cleaning

Average customer rating:
9.5 10 (294 reviews)

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Mzia
Mzia
1 review Vaughan, ON
10/10

The best cleaners

We moved into our apartment only to find that our landlord hadn't cleaned it professionally beforehand, and it was filthy. We called around to find a same-day cleaning service and this was the first service we found that had someone available that same afternoon and didn't charge a fortune. S&S Cleanings crew showed up just on time . They did a fabulous job cleaning our apartment. They were efficient thorough, friendly, and made the place sparkling clean. We're grateful to have found Sophies team!
Highly recommended them

Approximate cost of services:
$240.00
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Company Response

Thanks for your great review

Thornhill H.
Thornhill H.
4 reviews Richmond Hill, ON
10/10

Move in cleaning

Very punctual and professional. I was so stressed as I had no idea when I can get the key to the new house and if the ladies can accommodate a late night job. But Sophie and her team are so flexible and accommodating. They made it so much less stressful for me and gave us a house we are very comfortable moving into.

Approximate cost of services:
$670.00
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Company Response

Thanks for your great review

Private User
Private User
Private User reviews Collingwood, ON
10/10

Regular Cleaning

I cant more emphatically recommend the entire staff and crew at S&S Cleaning. Exceptional people at reasonable prices, highly attentive and detail oriented with excellent communication skills. Reliable, professional and operated. What could be better than supporting this Business - who HAPPEN to also be highly effective and efficient! WIN WIN!

Approximate cost of services:
$720.00
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Company Response

Thanks for your great Review

Zach in Toronto
Zach in Toronto
1 review Toronto, ON
5/10

Move out cleaning

The cleaning service was disappointing there was still dog hair between the banners on the railings. Dirt in the corners of the rooms near baseboards. Brought a carpet shampoo vacuum with no shampooing soap. Quoted $280-300 but billed $400. Overall disappointing.

Approximate cost of services:
$400.00
0 of 1 people found this review helpful.
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Company Response

Hi Zach
We don't have carpet shampoo cleaning!!
I don't think this review belongs to us!
Thanks

Andrea
Andrea
2 reviews Toronto, ON
6/10

Didn’t meet expectations, but they tried to make it right

I booked a deep-cleaning service after an initial phone conversation with Sophie. Unfortunately, the results did not meet my expectations. However, Sophie has since tried to make it right.

The Positives:
+ Sophie was very quick to communicate. She called me and gave me a thorough run-down of S&S Cleaning's "Deep Clean" service, and then followed up very quickly with an e-mail that confirmed what we had spoken about. She also provided a price of $45 per cleaner per hour for 2.5-3 hours, for a total of $225-$270.

+ She was very responsive to texts in the days leading up to the clean, and when I asked if we needed to do anything prior to the cleaners arriving, she said "they will do everything top top bottom!" Based on my interactions with Sophie, I felt confident it was going to be a good experience.

+ The ladies did a good job cleaning the bathroom shower, sinks, and bathtub. The floors appear to have been cleaned well too, as were most surfaces.

+They cleaned the inside of the fridge.

The Negatives:
- When the cleaning crew arrived, they seemed unsure when I said "deep clean" and that it was supposed to take 2.5-3 hours. The job ended up taking them 4 hours.

- They asked whether they were supposed to clean the insides of cabinets (which Sophie assured me they would), and when I said yes, they said it would take extra time. I contacted Sophie immediately, and she told me that if I wanted the cabinets cleaned inside, I should have taken out all the dishes. I could have done this, but since I asked if I needed to do anything prior to the cleaning and Sophie said no, I did not.

- There were several things Sophie explained were part of the deep cleaning service which were not completed

The cleaners were pleasant enough, but it was clear they felt rushed to get to their next job, and unfortunately, based on what Sophie assured me I'd be getting with a deep clean, the service from S&S did not live up to the description.

I have shared these concerns with Sophie directly, and she has done her best to make the situation right, which I appreciate.

Approximate cost of services:
$300.00
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Company Response

Hi Andrea!
Thanks for your time to write us a review!

But as we quote the price u paid that amount not the amount or hrs how much they worked!

I wished to be more honest and accurate !

Thanks to be our valuable customer

Private User
Private User
Private User reviews Toronto, ON
10/10

House cleaning

The cleaners were through and professional. The house sparkled after they had finished! We'll definitely have them back.

Approximate cost of services:
$250.00
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Company Response

Thanks for your great review

10/10

Excellent clean - quick to respond

Sophie was very helpful when I needed a last minute cleaning. She contacted me on short notice and sent out a crew. They did a very good job. Sophie was easy to deal with and reliable.

Approximate cost of services:
$400.00
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Company Response

Hi there thanks for your great review

Ann from Toronto
Ann from Toronto
2 reviews Toronto, ON
10/10

Condo Move Out Clean

Sophie was awesome with communication and worked with my tight deadline. Tsira who cleaned my unit was on time and did an amazing job. I'm very happy with this service.

Approximate cost of services:
$300.00
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Company Response

Hi Ann
Thanks for your great review

Lisa
Lisa
2 reviews Brampton, ON
10/10

move out cleaning

very professional and time efficient in their response and getting the job done, will use them again

Approximate cost of services:
$500.00
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Company Response

Hi There
Thanks for your great review

Private User
Private User
Private User reviews Collingwood, ON
10/10

deepmove out cleaning

i called S&S cleaningredient fog dwp move out cleaning,
1 they were on time
2 they cleaned byoned my respectation
3 cleaned my budget

sophie was very responsible every text or call
highly recomended to everyone

Approximate cost of services:
$780.00
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Company Response

Thanks for a great review

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about S&S Cleaning

S&S Cleaning
Our crew is ready to tackle your weekly home cleaning as well as your less frequent renovation cleaning tasks.
We look forward to chatting to see what is possible. Our team is equipped with the expertise and tools to transform spaces, prioritizing your satisfaction and well-being. S&S Cleaning, every service is a step towards a cleaner, more comfortable environment where quality is guaranteed. Our commitment is anchored in efficiency, precision, and a personalized touch, ensuring your home or office is not just clean, but revitalized. S&S Cleaning service stands as a beacon of reliability and professionalism. We’ve earned the trust of our clients by delivering consistent, high-quality cleaning services tailored to each unique space.

We can clean inside the oven, inside the fridge, inside the cabinets, interior windows, baseboards, finished basements, do the laundry, move-in/move-out cleaning, deep cleaning, and more! For those looking for a more thorough cleaning, we offer a variety of optional add-on services to meet your needs

WHAT WE DO NOT CLEAN UP
Moving heavy items, outdoor work, carpet cleaning, steam cleaning, polishing hardwood floors, removal of pets and bodily fluids, mold or infestation removal, deep stain removal, wet-wiping light bulbs (risk of breakage is too high), clean chandeliers, putting away dishes, balconies, decks, backyards, windows or closet tracks and exterior windows or cleaning of areas outside of normal reach.

CATEGORIES
House & Apartment Cleaning and Renovation Cleaning
PRODUCTS
natural products and just regular products
SERVICES
Renovation Clean up | House and Condo Cleaning | Exterior Home Cleaning | Post Construction Cleaning
BRANDS
Zep, organic
SPECIALITIES
yes
WEBSITE
https://sandscleaning.ca/
YEAR ESTABLISHED
2011
NUMBER OF EMPLOYEES
16
PAYMENT METHOD
Cash, Cheque and e-transfer
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
4 hrs
BONDED
Yes
WRITTEN CONTRACT
Yes
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