Capital Appliance Repair

Capital appliance quickly returned my phone call for a service call and set up an appointment. The technician came on time.

I recieved a quote to replace a thermal fuse. $300 for parts and labour to replace the thermal fuse, 1 month warranty. When I referred to their website regarding the advertised 1 year warranty on all dryer repairs I was laughed at. Needless to say, for the cost of the repair (close to what it would be to buy a new one) and lack of warranty, something I took into consideration when calling this company, I declined the offer to fix the dryer and paid the service call fee for the technician to diagnose the problem. Ended up purchasing the fuse for $30 and replacing it myself in 30 minutes, and I have ZERO experience in fixing home appliances. Not sure if $300 is a fair rate but in my mind it isn't. Also, all my duct work was left unattached when the technician left.