Capital Appliance Repair

Horrible customer service. Had technician in to diagnose problem with stove. Said he'd get back to us next day with status of parts availability. I had to repeatedly follow-up and 3 days later finally was told that the parts were not available and the stove couldn't be fixed. I've since contacted other repair companies who can get the part in within a week, and I even went direct to the manufacturer and they said I could order the part myself. Very frustrating when trying to cook for a household without a stove, so the slow response and inaccurate information made this so much harder to manage.