Capital Appliance Repair

I left a message after business had closed the night of a power outage, and received a call back by 8:15 the next morning. A very friendly repair man was at my place by one that day. He found two bad parts in the fridge, and gave an estimate for repairing everything same day.
In the end we chose to buy a new fridge rather than repair this one, and he gave us recommendations on which brands were more reliable. He also walked through our kitchen giving us tips on our other appliances, and unhooked the water from our fridge so we could have it taken away. The whole experience cost less than $80. We will definitely call them for any future repairs.

Capital Appliance Repair came ASAP to repair my dryer. They ordered a part, attempted repair, got the dryer working again (!) but refunded me part of my payment because the fix wasn't 100%. Honest, polite, professional. Recommend them to anyone.

I made an appointment for later in the evening and got a call that they were in the neighborhood and they came by within minutes. The technician checked out my fridge and gave me many options with in-depth explanations of each. In the end, it was decided that we would be better off getting a new one. They were very honest in their explanations and review of the appliance. If I needed work done I would call no-one else. Thank you.

Customer service extraordinaire is rare to find , but Pavlo has this down pat, even a quick view to see why the fridge is freezing up simple fix, turn down the temperature! My dryer kaput! time to replace it with a new one.
Honesty goes with integrity. A high five to Pavlo.
Thank you.
Jackie Laurin

Booking was simple, and repairman showed up right on time. Very professional, quickly diagnosed the issue and scheduled the follow-up to complete the repair once parts arrived (less than a week). Very glad I didn't try to a do-it-yourself Youtube approach :)

Late January I had several service people some from this company and tried several things to fix my Samsung dishwasher with an Error code 1e.
Finally after the 3rd visit they said it would cost me over 400 dollars to fix it. After all the visits I did not have any faith in them that this would fix my problem so I advised them I would not have them repair the dishwasher. This is what I did.
I purchased a 60 dollar part for my Samsung Dishwasher and my son of 25 installed it without to much trouble and the dishwasher is now working.
All he did was check the manual online for Samsung Dishwashers and my model and I ordered the part on Amazon, had it in two days, free shipping as well.
Due to his little experience had installed it within an hour.
The service people you have working for you are not very well trained in determining the cause of an Error Code 1e which according to the manual was an easy fix. Not anything that your service people thought it might be.

I know these service people first language is not English, however they do work for you and should have fixed this
Problem with a little reading of the service manual.

I would like to have put a review of poor service on your website, however was unable to have it entered.
George McLean

We had used your Company a few years ago for our Washer and this time our Dryer was not working.
We called yesterday April 24th and had an appointment for between 3 and 5 today April 25th.The Technician called and was here early (around 2:15) and diagnosed the problem as a broken belt and had one in his truck and replaced it and tested it and all was good.
He was very polite, smart and helpful and we were very happy.
We certainly would use your Company again.
Thank You.

Rodent damage to the wire harness threatened to be a very expensive repair. However, Yuri was able to quickly locate the damaged wires and repair them in a 24 hour turnaround, so we had our dishwasher fixed for Easter weekend.

Thanks again!!!

Arthur came and did our diagnosis and our repair. He was amazing! Very knowledgeable and very professional. Any repairs in the future we will definitely be contacted your company and Arthur for sure. Arthur replaced our ice maker for our fridge, and replaced our pump in washer. The amount noted is for everything, diagnosis, replacements, labour. Best quote from any company. Another company told me not to bother with my ice maker would cost me alone of $500+ and its very nice to see that it did not. Thanks for the great service!

Repaired our stove with no problems except the short wait on a part for an old appliance.
Our Technician was obviously an expert. Fast, efficient and no nonsense.
He was friendly and offered helpful advice on caring for our appliance.