Capital Appliance Repair

Appliance Repair
Ottawa ON K2P 2N2
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Appliance Repair
Capital Appliance Repair
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89%

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Reviews by rating (past 12 months)

Reviews for Capital Appliance Repair

Average customer rating:
9 10 (221 reviews)

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Sharri  in Ottawa
Sharri in Ottawa
1 review Ottawa, ON
10/10

Washing machine repair

We received rapid, same day service on our washing machine. The technician was polite, efficient and thorough in detecting and repairing our problem. He explained what had happened and why. He cleaned up any mess that was made and had no problems answering all our questions.

Approximate cost of services:
$150.00
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Company Response

Hi Sharri. Thank you for your kind words. Our technicians are known for their excellent customer service and their unparalleled expertise. You can count on us whenever you need reliable and fast appliance repairs.

Sincerely,
Capital Appliance Repair

Private User
Private User
Private User reviews Schomberg, ON
10/10

Efficient and competent

The dishwasher was not working so I called Appliance Repair. They sent someone to figure out the problem the same day. He quickly identified the problem and ordered the new part. The part was quickly installed the next day . The kitchen was left in spotless condition..all broken parts and wrapping were removed.

Approximate cost of services:
$300.00
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Company Response

Hi there. Thank you so much for your kind words. Our technicians are known for their meticulous work and excellent customer service. Whenever you have a broken appliance, you can count on our experienced technicians to fix the issue asap.

Sincerely,
Capital Appliance Repair

Private User
Private User
Private User reviews Ottawa, ON
10/10

Fast Service

Yesterday I discovered that my clothes dryer would not start. I called Capital Appliance around 8:30 a.m. this morning and the technician arrived around noon. It took only 20 minutes to diagnose and fix the problem. This is excellent same-day service.

Approximate cost of services:
$190.00
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Company Response

Hi there. Thank you very much for taking the time to leave us this great review. We take pride in our speed and efficiency and we're always here to provide you with unparalleled appliance repair services.

Sincerely,
Capital Appliance Repair

Sheldon in Toronto
Sheldon in Toronto
1 review Ottawa, ON
10/10

Stovetop repair

Technician quickly diagnosed the problem and provided realistic advice and solutions. Ultimately it didn't make sense to fix the device due to cost of the part - but appreciated the technician's advice and service. Good value for money. Seemed very honest with no attempt to up sell.

Approximate cost of services:
$66.00
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Company Response

Hi Sheldon. Thank you for taking the time to leave us the great review. We always maintain full transparency with all of our clients and we're happy to provide any valuable advice that might benefit the customer.

Sincerely,
Capital Appliance Repair

Nancy in Dunnville
Nancy in Dunnville
2 reviews Cumberland, ON
10/10

Waher repair

Great service. I had a problem with the filter my washer was leaking from where it goes in. He tested to make sure the motor (or whatever it is that drains during rinse) was ok. It was and he charged for the work done. Reputable that he didn't replace a part that was fine! Very happy to be doing laundry again. He also took the time to show me how to put filter back properly. Thank you!

Approximate cost of services:
$160.00
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Company Response

Hi Nancy,
Thank you very much for taking the time to write a review for our work.
We are so pleased to hear that you had a wonderful experience with us.
It was a pleasure to fix your washer, and we look forward to serving you again in the future!

Xxxx in Ottawa
Xxxx in Ottawa
0 reviews Ottawa, ON
10/10

Dishwasher repair

I recently had my dishwasher repaired, the technician efficient and was knowledgeable. He was polite and friendly leaving everything in good shape after he had done.
I would certainly use this company again.

Approximate cost of services:
$380.00
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Private User
Private User
Private User reviews Ottawa, ON
0/10

Money grab, do not recommend!

Called the company saying I was having issues with my washer not working and making noise. Technician came to my place, looked at it for 10 min, clipped something back and I was charged $100. Total time spent in my unit for service did not exceed 15 minutes, no parts were changed but okay, I paid and did not say anything.

The next day I tried doing laundry and the washer kept stopping mid-way through cycle (it had never done that before). I called the company and they told me this was a different issue and that I would have to pay again! I told them I had never had this issue before and that by paying the technician $100 I expected to have a functional washing machine but they told us it was not their problem and that if I wanted the technician to come fix it I would have to pay out of pocket again!!

Horrible customer service, overpaid and I am still left with a non-working washing machine! Stay away! DO NOT RECOMMEND!

Approximate cost of services:
$100.00
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Company Response

Hi there. We’re sorry to hear that you’re unhappy with our services. However, our records indicate that the first call we received from you was to address a noisy washer. Our technician repaired the problem on-site and the issue was successfully resolved. The second call we received from you was not to address the noise in your washer, but to repair a problem with the cycle. The repairs we perform are covered with a warranty, but every warranty is limited to the part that was fixed by our technician. Our warranties do not cover all parts of the washer, and since you were referring to a different problem, we must treat it as a separate service call.

Sincerely,
Capital Appliance Repair

 Catherine in Ottawa
Catherine in Ottawa
1 review Ottawa, ON
10/10

Washing machine repair

I was told to expect a service rep the next day between11.am-1.pm
The next day ,Sergei arrived promptly at 11.15am almost pleasant young man went to work found the problem completed the repair in 45min every thing was left very clean and dry in the work area .
The best repair service I have experienced
Thank you

Approximate cost of services:
$180.00
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Company Response

Hi Catherine,
Thank you very much for taking the time to post your review!
Our team is very glad to hear that you’re satisfied with our services, and looks forward to working with you again in the future.

Private User
Private User
Private User reviews Ottawa, ON
10/10

Great Job!

We were quoted at $411 following the first visit for the part and labour on the next visit. It turned out the machine needed repairing beyond just replacing the part and I feared we may be charged extra as he was working very hard and took him a long time. But no, they charged us exactly as promised and now the washing machine is purring like a kitten! Highly recommend!

Approximate cost of services:
$411.00
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Company Response

Hello,
Thank you very much, we appreciate your feedback.
If you require anything else in the future, we're just a phone call away!

FRIDGE REPAIR in Ottawa
FRIDGE REPAIR in Ottawa
1 review Ottawa, ON
10/10

Fixed Our Fridge!

Our rather expensive Kitchen Aid refrigerator stoped working after about only 7 years. The replacement part was difficult to locate -- but the Capital Appliance Repair service was excellent -- very friendly and professional. We thank Arthur in particular.

Approximate cost of services:
$1,500.00
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Company Response

Hello,
Thank you very much for taking the time to post your review!
We truly appreciate your business and support, and look forward to working with you again in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Capital Appliance Repair

Capital Appliance Repair offers same-day appliance repairs for major household appliances in Ottawa, Nepean, Kanata. Stittsville, Gloucester and the surrounding area.
We fix all makes and models of fridges, freezers, stoves, ovens, dishwashers, dryers, and washing machines (including Condo Appliances).
Call (613) 454-1577 to speak with an expert!

CATEGORIES
Appliance Repair
SERVICES
Fridge repair, stove repair, dishwasher repair, dishwasher installation, washer repair, dryer repair, oven repair
WEBSITE
https://capitalappliancerepair.ca/
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.