Capital Appliance Repair

Appliance Repair
Ottawa ON K2P 2N2
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Appliance Repair
Capital Appliance Repair
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89%

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Reviews for Capital Appliance Repair

Average customer rating:
9 10 (221 reviews)

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Private User
Private User
Private User reviews Ottawa, ON
10/10

Dishwasher repair

Technician was friendly, efficient and professional. We are never disappointed with this company. You can trust them. This dishwasher has needed other repairs in the past and the service technician has always been very helpful and gave good advice.

Approximate cost of services:
$60.00
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Company Response

Hello,
Thank you very much, we appreciate your feedback.
It was a pleasure to assist you with your dishwasher. If you require anything else in the future, we're just a phone call away!

Denspin in Gloucester
Denspin in Gloucester
1 review Ottawa, ON
8/10

Amana Fridge

Excellent service. Knowledgeable technician who explained everything. Costly though, was not expecting cost to be so high. Parts very expensive. No complaints regarding work done, just found it expensive. Quick response.

Approximate cost of services:
$530.00
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Company Response

Hello,
Thank you very much for taking the time to post your review.
We appreciate your feedback and support. In regards to the cost of the parts, our policy is to use the original factory parts for replacements, and therefore the price is dependent on the original manufacturer. It was our pleasure to fix your appliance, and we look forward to serving you again the future!

Private User
Private User
Private User reviews Ottawa, ON
10/10

Stove repair and fridge door swing

Capital appliance repair was easy to deal with, my phone calls were answered quickly and pleasantly. The service was prompt and the repair men were pleasant and efficient. Thank you.

Approximate cost of services:
$800.00
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Company Response

Hello,
Thank you very much for taking the time to post your review!
Our team is very glad to hear that you’re satisfied with our services, and looks forward to working with you again in the future.

Iain in Ottawa
Iain in Ottawa
1 review Ottawa, ON
10/10

Service call to washer/dryer

A technician arrived within 24 hours of my initial contact with the office (though I had not flagged my call as urgent) and he spent an hour to provide a thorough diagnosis of the problem with our washer/dryer and a well-reasoned recommendation as to what we should do about it. Very impressed.

Approximate cost of services:
$90.00
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Company Response

Hi Iain,
Thank you very much for taking the time to post your review!
We truly appreciate your business and your support.
If you require anything in the future, we’re just a phone call away!

Private User
Private User
Private User reviews Ottawa, ON
10/10

Repair of Kitcheaid built-in oven

When my oven died on me, Capital Appliance arrived quickly and they knew immediately what the problem was. The service reps arrived when we were told they would be there and they provided quick and professional service.

Approximate cost of services:
$1,000.00
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Company Response

Hello,
Thank you very much, we appreciate your feedback!
We're glad we could help you with your oven.
If you need us again in the future, we're just a quick phone call away!

lbunbury in Komoka
lbunbury in Komoka
1 review Ottawa, ON
8/10

Goid service, bad refund policy

My GE profile fridge stopped working and I called CAR to come out and have a look. They sent out Arthur within an hour of my call. He was pleasant and got right to work assessing the problem. He advised that we would need a new inverter and then ordered the part which arrived the following day. He then returned to install the part and we paid the remainder of the $935 bill on our visa. Unfortunately, the new part did not fix the problem and Arthur returned the following day to remove the part as he suggested the fridge was not worth fixing because the compressor was bad. He said that a refund would be issued - by cheque - from the Toronto office. I had to call CAR the next day to request an updated invoice showing the refund which they say may take a week. So, in the end I was only billed for the initial service call ($67.80) which is fair but I am not happy having to wait for a refund by cheque rather than just refunding this large amount to my visa because I will have to pay my visa before the cheque arrives. I’d still highly recommend CAR as they have fast service and Arthur was a joy to work with. Had they refunded to my Visa I would have given them five stars...

Approximate cost of services:
$67.80
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Company Response

Hello,
Thank you for your review and for choosing our company!
We sincerely apologize for the inconvenience you experienced due to our refund policy, and will consider your comment for future improvements.
Regards, Capital Appliance Repair team

Brian and Nancy in Ottawa
Brian and Nancy in Ottawa
1 review Ottawa, ON
10/10

Repair to KitchenAid fridge

Fridge was not cooling. Artur of Capital Appliance Repair quickly determined problem and provided exact estimate of cost. He did the work professionally and had the replacement part on hand. He was friendly and very helpful, explaining everything as he worked on the fridge.
We highly recommend his company and their technician.

Approximate cost of services:
$474.00
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Company Response

Hello Brian and Nancy,
Thank you very much, we appreciate your feedback!
It was a pleasure to assist you with your fridge.
If you require anything else in the future, we're just a phone call away!
Regards, Capital Appliance Repair team

Amarylus in Ottawa
Amarylus in Ottawa
1 review Ottawa, ON
10/10

Great experience for LG washer repair

Great experience, the technician came with the part needed as I mentioned the error code and model of the washer in my email. Very courteous, prompt and knowledgeable. I would definitely recommend Capital Appliance Repair them and use them again. My only regret was not getting the technicians name to thank him personally.

Approximate cost of services:
$291.00
1 of 1 people found this review helpful.
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Company Response

Hello Amarylus,
Thank you for your review!
It was a pleasure to assist you with your washer, and we look forward to serving you again in the future!
Regards, Capital Appliance Repair team

Private User
Private User
Private User reviews Ottawa, ON
10/10

Refrigerator Repair

The handle on our refrigerator broke and Capital Appliance was able to find a new part, install it quickly and efficiently. Great professional service. I would recommend them for any appliance repairs.

Dan W

Approximate cost of services:
$200.00
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Company Response

Hello Dan,
Thank you for your support!
If you require anything in the future, we're just a phone call away!
Regards, Capital Appliance Repair team

Mary in Ottawa
Mary in Ottawa
2 reviews Ottawa, ON
10/10

Repair washer

My washer stopped filled with soggy sheets on a Saturday morning. It was fixed and the repairs explained by Yuri within 2 hours of my call. Yuri also took the time to discuss repair and replacement options for both my washer and dryer.

Approximate cost of services:
$250.00
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Company Response

Hi Mary, thank you for leaving your review. Our experienced team is always glad to repair your appliance issues & also provide more recommendations on how to prevent any damages in the future. Feel free to contact us anytime! Regards,CAPITAL APPLIANCE REPAIR

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Capital Appliance Repair

Capital Appliance Repair offers same-day appliance repairs for major household appliances in Ottawa, Nepean, Kanata. Stittsville, Gloucester and the surrounding area.
We fix all makes and models of fridges, freezers, stoves, ovens, dishwashers, dryers, and washing machines (including Condo Appliances).
Call (613) 454-1577 to speak with an expert!

CATEGORIES
Appliance Repair
SERVICES
Fridge repair, stove repair, dishwasher repair, dishwasher installation, washer repair, dryer repair, oven repair
WEBSITE
https://capitalappliancerepair.ca/
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.