Capital Appliance Repair

Appointment set up was very prompt. Visit arranged the next day. Despite terrible winter weather, service man was on time. Review and service of the washer was efficient. Very pleasant Service person.

Very prompt same day service. Service technician (I wish I would have gotten his name) was extremely polite, knowledgeable, and friendly. He passed on some very good tips about appliances and obviously really knew his stuff. The price was very reasonable.

Excellent service. Very knowledgeable. Our oven quit so we called Capital Appliance and they came the very next day!! The technician repaired our oven so we are able to use it again.

The technician did a great job of cleaning the parts of the dishwasher and restoring it to working order. He was efficient and professional and we would recommend this company to our friends. Thanks.

My washer stopped working after a move. Every company I called was only available to come in 3-4 weeks. This company came the next morning, great service. The repair person answered all my questions and gave me good advice on proper maintenance. He fixed the problem ( clogged pump) quickly and with no mess. The cost was a bit expensive, but for next day repair, I expected it to be a bit more.

Capital Appliance Repair had a technician visit my house within 1 business day of my calling in to have my dryer's power cord replaced. The only significant delay in completing the repair was waiting for a part that had to be ordered and shipped from Toronto.

The technician was polite, to-the-point, and professional, and pricing was very reasonable.

My only suggestion for improvement would be as follows: although I called in with a specific, known problem with the dryer, it would have been soothing to know that the technician reviewed the other dryer components and determined they were all still in good working order. I don't really recall the technician doing that - not to say he didn't, only that I don't recall him discussing it with me.

(Photo is of the power cord pre-replacement.)

Very happy with the service. Alex called to inform me that he was close by and arrived before the time period that was provided. He quickly resolved the problem and then advised me what to try should it happen again. I also appreciated that he removed his shoes before coming further into the house and was very tidy.

We needed to get our washer's front-load seal replaced. Not an easy job on an LG machine but Ilya managed to do it. He showed up on-time & was a very pleasant gentleman. Service from appointment set-up to payment was easy & professional. Highly recommend this business.

The technician was friendly, knowledgeable and did repair our dryer. However, the part (heating element) that was replaced was billed by Capital Appliance Repair at $215 + taxes. The exact same part from a reliable part store in Ottawa sells for $140 + taxes. I asked about the difference given the parts are identical and from the same manufacturer, but never received a clear answer. Total cost of $440 to install a $140 part was in my opinion too expensive. Despite being happy that my dryer is now working again, I would not recommend this company due to the mark up on parts and expensive labour.

I was very pleased with the service I received yesterday. The repairman explained what was wrong with my refrigerator, what he was going to do and showed me what he had done. He also offered ideas for mitigating future problems. Yuri was extremely polite, pleasant, thorough and reliable. I will have no trouble using this repair service again, if needed!