Emerald Painting Service Inc.

My clients home was painted by Emerald Painting Services. The results of the paint job were terrible, the painter lack the skills and workmanship of a professional painter. The quaintly of the work that was done by Emerald Painting Services was below industry standard.

During the consultation with Alex, my client did a walk through of his home and pointed out to Alex what he wanted to get done and explained to him that he is looking to create a high-end home and wanted a contractor who can do the job properly, with straight lines and smooth finishing repairing all imperfections on the wall surfaces. Alex gave the impression that he was capable for the job. However, when the job was completed, it turned out to be sub-par. Cutting in between the ceiling and crown molding were very done very badly with sloppy lines. Baseboards, door casing and crown molding were not painted smoothly, the surfaces were textured/rough and looked like the wall wrapped around these surfaces. Sloppy and paint runs on walls and trims, fingerprints on some surfaces. Care was not taken to remove dust and particles from surfaces and runny paint from molding edges and surfaces were not smooth off. The quality of the paint job was bad that it screamed horrible paint job. It lacked the detail orientation and quality workmanship of a professional painter.

Since the renovation project was to create a luxury home with high end finishing, all the trim; baseboards, door casings and crown moldings had to be stripped and some had to be replaced because of the terrible paint job done by Emarald Painting Services. The popcorn ceiling which was in good shape had to be removed due to the crooked paint lines. The damage caused by the terrible paint job cost my client thousands of dollars to have this renovation redone. It is obvious Alex does not understand what high end and do the job properly means.

A company can boasts that they paint hundreds of homes every year, but it does not mean that the jobs are done as per industry standard and of quality workmanship. Everyone expectations are different; some people do not know better so what may appear to be acceptable to one person may not be acceptable to another. It is important to keep this in mind, a 5-star review does not mean quality, it means the job was done only to that persons expectation, it does not mean it will be same for yours. In my experience an interior designer, most people lack renovation knowledge and will buy and accept what is told to them by a contractor.

As an interior designer, I feel that whenever I see sub standard work where a lot of money was paid to get a job done and was not done as per industry standard or what the consumer expected and cost thousands of dollars to fix, it is my duty to help protect consumers and call out these bad contractors.