The installation of the wood was well done, but the finishing of the baseboards was not done well. When i mentioned this to our salesperson he informed me this is what i get for the price i paid. I wish i had known before i agreed to this part of the job.The communication/customer service I received from the salesman,
Greg, was minimal. I had to call at each step of the process to find out what was going on, what was expected of us to prep for the job. Customer service can make or break an experience and although I am happy with the floors, I have much work to do to 'finish' the job and Greg seems to be done with us. I would not use this company again.