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Branders Pool Service

Landscape Contractors & Designers
Oakville ON L6M 2V6
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44%

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Reviews for Branders Pool Service

Average customer rating:
5.6 10 (5 reviews)

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Private User
Private User
Private User reviews Oakville, ON
0/10

No accountability, Poor customer service, horrible results

Our experience with Branders for our pool opening was extremely disappointing. They simply lifted the cover without treating the water or checking chlorine levels and settings. They didn't even notice our filter was missing, which we had removed as instructed for winter maintenance. When we complained about our dirty pool, they returned but only recommended buying $40 of chlorine separately, which didn't help. After two weeks of ineffective treatment and additional expenses, they finallyread more

Approximate cost of services:
$800.00
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Belinda in Toronto
Belinda in Toronto
2 reviews Oakville, ON
0/10

Very poor customer service and communication

Very tiring to reach anyone from this company and get a call back. They want to secure money upfront and dont follow up on requests. Ive called about a charge on the cleaning of my pool filters. I live 5 minutes away and they charged me $50.85 to drop off the cleaned filters and supposedly install them back to my home! I even told them time and time again this year (2023 we learned the hard way last year with them) they we are going to pick up the filters ourselves and to not have anyoneread more

Approximate cost of services:
$210.00
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Bronte Creek Subdivision in Oakville
Bronte Creek Subdivision in Oakville
15 reviews Oakville, ON
8/10

Pool Maintenance

I didn't have this company install my pool but for the last 3 years I have had them doing open, close and maintenance as required. They have been great, Raj is very responsive and helpful. I have had a good experience dealing with them.

Approximate cost of services:
$1,000.00
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gerry wolfe from Oakville
gerry wolfe from Oakville
3 reviews Oakville, ON

First Review

10/10

RELIABLE AND TRUSTWORTHY

ALL POOL GUYS ARE EXTRA BUSY IN MAY AND JUNE...AND THEY MAY FALL BEHIND a day or 2....
BUT RAJ AND HIS TEAM GETS IT DONE...IT COMES DOWN TO TRUSTING THE FIRM...WE HAVE BEEN WITH THEM FOR SEVERAL YEARS AFTER A FEW YEARS WITH A COUPLE OF OTHERS WHO DID NOT MEASURE UP.
HE IS ALSO AS COMPETITIVE AS ANYONE...I KNOW, 'CAUSE I CHECK ALL THE TIME.

Approximate cost of services:
$400.00
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