Left a mess, did not respond to our concerns for a month
They left our walkway and driveway very dirty to the point that our contractor complained to us about extra time required to clean their feet on the way in and out. Our contractor asked the owner to send people back to clean up their mess, our contractor told us that they agreed to come clean it up, but Avanti never did. I also informed Denys, our contact person, in a text message that this was an issue. He ignored my text message. When I brought this to his attention, he tried to blame our contractor and us for not notifying the "right" person (the project manager, Luis). He said Avanti is not responsible for the actions of their workers because he "cannot control people". Nowhere in the written agreement was it specified that the client was responsible for cleanup, so no arrangements were made in advance. They also ignored our concerns about patches of sod that were dead on arrival, started dying within 3 days of installation. They did not come back to replace it for nearly a month. This is not the service that we expected for thirty thousand dollars for a new lawn.
- Approximate cost of services:
- $30,000.00
- Company Response
Job was done to all the standards and on time
eren keeps threatening all contractors to post bad reviews as a form of blackmail.
Eren didn’t pay for the job in full