Wayner Trough Covers Canada

Larry and his crew did a great job installing trough covers back in November. This is the second home they have done for me. They are fast and efficient as well as a great price and product!

I contracted Wayner to replace my eavestroughs and provided a $2,000 deposit. After 3 months, the owner Larry cancelled the job. He provided minimal communication over this time, with me always having to reach out and ask for an update. He provided a refund but only after an employee had to remind him twice. His apparent objection was a challenge with the install, but I've had no problem finding another installer using different equipment to complete. Larry acted unprofessionally and cowardly with his failed communication and lack of problem solving.

After a very unpleasant experience last year with a salesperson from another well-known company, I had given up on installing gutter guards. Then I read positive reviews about Wayner Canada. I phoned Larry and he was able to drop by and give a firm estimate the same day and schedule the work for a few days later. He and Paul did the work in a very professional manner without doing any damage to the plants and shrubs next to the house. The product appears to be excellent and we are looking forward to never climbing the high ladder again. We can certainly recommend this company.

After doing A LOT of research, it became clear to me how Wayner Trough Covers Canada is the best gutter guard product on the market: lifetime warrantied, made of steele & aluminum (not plastic), and guaranteed to never have to clean your gutters again! The installation team was 10/10 too. I'm giving the rating of 9 overall because I waited longer than I had wanted for the installation date: I understand though that COVID has messed up a lot of the supply chain.

Larry and his crew were very professional,polite and communication was great. The eavestrough and leaf guard they installed have solved my flooding issues. I would highly recommend them to friends and family.

Love the trough covers no more climbing 2 story’s up to clean the gutters all the time . Great service and fast . Great customer service . I highly recommend these covers

We had a complete trough and down spout install along with trough covers. Initially the install looked good, but .... Our install was completed in April 2019. I like to complete a review when I have had the opportunity to fully evaluate a product. So why such a low rating? Firstly, although the troughs look straight when looking at them from the street/front of house, if you look at the troughs along their length, there are quite a few "wows". It almost seems like a few more hangers should have been used since I can see sections of the trough that are wider. So what I see along the length of my trough is a wide, narrow, wide, narrow etc. profile. Secondly, we have three corners that leak water. One is up on the upper level and drips onto the lower level roof and two on the lower level that drip on the ground around my house. I have a steel roof on my house. Although the trough covers have done an excellent job on keeping debris out from my gutters, on heavy rainfalls I have water that flows so quickly across the covers that it shoots off the roof and onto the ground around my house. One such area is at the front of the house in front of garage door where the door open keypad resides. I also thought the install crew could have done a better job on the area cleanup as I did find a significant amount of screws and gutter trimmings on the ground around my house. The other problem I find with the trough covers is they seem to freeze over and water draining from the roof washes over the frozen cover leaving me with icicles on all my troughs. Based on my experience I can't recommend this company to others.

**** EDIT ***
No resolution from Wayner Trough even though their response to my review was " We would like the opportunity to discuss your concerns further and will be reaching out. Looking forward to a resolution." I have since (Oct 2020) had another company come in and correct all of Wayner's errors. This new company pointed out all of the errors made by Wayner - not using enough hangers, warped and wowed trough lengths, not using pre-made corners, leaking corners, poor slope on troughs causing water pooling, overall poor install. Once again, if you are looking to use Wayner, I strongly suggest you visit a completed job site and look at their work quality. Stay away is my recommendation.

We had 3 quotes... that we found ...not suitable ...too expensive ..and 2 of them had unprofessional salesman who were pushy.
I went on the computer and through Homestars I found Wayner...filled out a few questions about what I wanted done and within minutes was contacted by the company.
We setup a day/time to get a quote. He arrived promptly...was very personable and was honest in his opinion on what would work best.
We had already done our own research and was in agreement with what he proposed.
I liked the background he gave about the family business 3 generations...and his no nonsense approach.
The work was done on time...efficiently...cleanly and all within our budget! We would highly recommend this company and have already referred him.

I was referred to Patton Home Improvements (Wayner Trough Covers Canada) by a friend who was very satisfied with their work (patio door install). I was very leary as I had a few bad contractors in the past. I contacted Larry Patton to meet him, go through the work I had wanted done on my house / get a quote. I wanted new vertical siding around the whole house, exterior insulation, the windows replaced, front screen door replaced, a doorway removed and a patio door installed where a larger window had been. Right from the start I was impressed with his conduct and professionalism. He showed up when he said he would and was down to earth. I truly appreciated that he didn't attempt to up-sell me on anything, respecting what I said I had wanted done and the colours I already knew I had wanted. He provided me valuable input but treated me as a human being versus a "cash cow" like other pushy contractors just out for money. Larry was quick to respond to any questions and concerns that I contacted him about. Larry's team arrived when they said they would to do the work. The guys were amazing! I couldn't believe the strong work ethic these guys had, they worked hard from the moment they arrived at my house till the end of each day they were there only stopping for a brief lunch. The guys were friendly, knowledgeable and professional. They truly went the extra mile. They even tidied up around my house before they left for the day. You could easily see that the guys enjoy the work they do / take pride in it & they have a great rapport with each other. It was a family atmosphere and I truly appreciated it. Seeing my house transform from it's older state (downtown Hamilton war time home) into this new beauty was a wonderful experience. Despite the minor surprises that comes with older home renos, meddling neighbours and another failed contractor trying to tell them how to do their job the team was amazing & professional through it all. Everyone who stopped to comment on the house including our postal worker and a city bylaw officer has said that it's the nicest house on the street now! I did have to laugh as a different company replacing / capping windows on a different house came over to examine my house windows after Larry's team left to see how Larry's team had done it! lol I'm truly impressed with the beauty of Patton Home Improvement's work. They have definitely increased the property value of my home. My house has turned out better than I could have imagined! I highly recommend Patton Home Improvements (Wayner Trough Covers Canada) and will definitely be using their services again!

Larry Patton from Wayner Trough Covers Canada is highly professional, friendly & always with customer first approach. He had one of the best solution for leaf guard /eves though from the market. He explained me details about the product, he also made sure to keep my black color choice and customize product accordingly. He replaced eavestrough fascia soffit & pipes for my home.

Product is really amazing (refer pictures with this review) & best from the market, i really never need to clean leaves from eves through. its really peace of mind.
Larry & his team is very friendly and joyful , very rare to find such a nice, honest & professional group of people in renovation industry.
His price for the job was really reasonable and competitive. Job was performed in timely and professional manner. Team left the place tidy condition. I am highly satisfied with the work done by Larry, his son and team.

Considering my experience with Larry & his team, I highly recommend him to anyone who is looking for eves trough products & installation.
*****Thanks a lot, Larry & team for the great work done at my home*****