- Approximate cost of services:
- $9,000.00
- Company Response
Thank you
Thank you
Thank you Nathan,
We appreciate the positive feedback.
Alex
Thank you very much for the kind words and we appreciate the consideration to use us for this project! We look forward to serving you again in the future.
Alex
Thank you Phil for the kind words, and we value clients like yourself very much. We look forward to working for you again anytime.
Apex team
Multiple house repairs before putting it up for sale
Scott,
We appreciate the positive words and we appreciate you considering us for the project above other quality companies. We look forward to serving you again in the future.
Alex
We appreciate the kind words and look forward to serving you again in the future.
- alex
We appreciate the kind words, and especially from amazing people like yourselves. We wish you both all the best in the future.
Apex team
Thank you very much for the kind words,
Alex
Thank you for the kind words and look forward to serving you again.
Alex
Good day Iailo,
We appreciate all feedback from our clients as it helps us improve our company and system with every project we take on. We are upset to hear that you had a bad experience with one or more members of our team and we try to resolve every issue that may arise directly with the clients.
In this situation we had completed the job up to one of the agreed milestones in project completion % and also payment scheme. Upon receiving many disrespectful and rude comments from you and your family members, I (Alex), decided to pull not only myself, but Ben and Andrew my other workers from your site upon completion of the bathtub surround tiles and flooring tiles.
This milestone was agreed upon by your mother who we initially had a contract with and who was paying for the services in her house. She is very aware and articulate and had inspected all work completed before paying what was rightfully owed. At this point I was no longer interested in finishing the work for your mother, unfortunately.
We did not receive payment for any work that we did not complete. Based on our system this isn't possible as the payment scheme is set up to follow the labour aspect of a given project. So material cost is received and work is completed and inspected and signed off before labour payment for that aspect of work is received.
With regards to the timing issue, many materials including the vanity that your mother purchased was significantly delayed in being delivered. We were there as soon as we could be for every aspect of the job as it made available to us.
We have dozens and dozens of satisfied customers and rarely come across an issue that can't be resolved with a simple conversation. We do not appreciate false claims of the quality of our work and have many past clients who consistently vouch and refer us for new work.
Thank you and have a nice day
Alex Trajanovski
Apex Construction Group