Excellent Service and Reliable Company
We hired Sarman Air to install a tankless Rinnai water heater and a Moovair heat pump in our home and I cannot tell you enough how happy we are with quality of work and exceptional service provided by owner - John.
John came over for an initial consultation and quickly provided us with a very reasonable quote. He was very flexible and willing to work with our schedule.
John and another technician showed up on time and completed the job within the specified timeframe.
We ran into an issue with the heating the very night that John installed the heat pump. We called John around 10 PM and he came over right away. Being so late at night, we were pleasantly surprised when John said he would come over right away to address the problem. He troubleshooted and quickly put in a temporary fix to heat the home that night. He said he would be back first thing in the morning to address the issue. It turned out to be a problem with our existing thermostat. Even though John had not installed our thermostat he called Ecobee on our behalf and discovered our thermostat was faulty. He quickly put in a brand new Ecobee thermostat for us and worked with Ecobee to get a replacement for the one he replaced.
John was very knowledgeable, honest, professional and reachable throughout the entire process.
We highly recommend Sarman Air if you are looking for a reliable and honest company to assist with your HVAC needs.
- Approximate cost of services:
- $10,000.00
- Company Response
Thanks for such a nice review and also for trusting us to help with your HVAC issues.