Shack Shine Barrie

Had them do both of our homes. First house was ok but we had to have them back as they missed one window and had touch ups on others. Also they had not cleaned the frames around the windows even though we had in writing they would. They did come back and fix everything and we were fine with the finished product.
So we had them come to our other house and again they missed a window and missed quite a few spots along with not cleaning the frames very well. Arranged for them to come back again. A new fellow came and everything we showed them he had an excuse for it. Silicon on window, tape on window. He said there would be an extra charge. I explained to him that I doubt they had silicon on them and that the windows did not have tape on them as they came with a plastic film on inside of entire window. No tape on outside of them. He argued with me that all windows come with tape on them and I explained I was here when they were installed and no tape was on them and I have pictures.
I had enough of arguing so asked him to leave. He kept going on that it is tape and silicon. I said just get out of my house. My wife was surprised I was asking him to leave.
When he was in garage he made some derogatory comments and comments about being rich etc.
I phoned and talked to the owner and his response was that they are professionals and know when tape and silicon are on windows for new builds.
I let him know that once his guy had left I went up to the one window that his guy had said was silicon and took a dishcloth with water and was able to clean it. Then dried it with scott towel. If it was silicon you would need steel wool or a knife to remove silicon.
He said they could come back to clean up the misses but if some of them don't come off there would be extra charges. I said thanks but no thanks, I will finish myself, I had had enough of dealing with them.