Horrible company. Quoted me a price for the work and when completed the owner tried to get more money from me. The interlocking brick completely fell apart after 2-3 weeks.
When I asked the owner to come and fix the problem he said he could only come in the spring. So I waited. Over the winter the interlocking bricks sunk another foot or two. Very dangerous situation.
I contacted the company in the spring and they ignored me until I told them I would write some bad reviews, put in a complaint to BBB (which, they are not a member - I wonder why???), I might take them to small claims court and all of a sudden they responded. They have basically said they never guaranteed the job - what? It stated on their own website all work is fully guaranteed. They are intimidating, they try to wear you down by sending email after email about what I, as a customer, has to do. They wanted me to write an absolution letter about their company BEFORE they gave me my money back. They want me to lower the price of what I paid, etc.
Horrible, horrible company. STAY AWAY from them please. These pictures were taken ONLY 2-3 weeks after the job was done. Now, after the winter, the bricks have completely fallen off and sunk even more.
- Approximate cost of services:
- $1,500.00