Greg's Plumbing And Heating Inc

CUSTOMER BEWARE Gregs Plumbing and Heating are dishonest, and not upfront about after hours rates.After hours rate starts very early, 4 PM.They start charging their exorbitant rate the second they get in their vehicle.
Their Website states they are in Dundas. If you want to support locally owned companies, beware they are actually in East Hamilton Mountain.
This company was paid for a job they did not complete in January 2024.
Numerous requests to have the owner Greg contact us, the date and time set up to have a conversation, did not happen.
They farmed out our job to a Sister Company who charges even more. We were not informed of this.
The alleged facts stated by the company employees varied significantly depending on whom you spoke with.
Theres a reason this company is not listed with BBB.
Absolutely do not recommend.More information available, including pictures should anyone have questions.

We were thrilled with the services provided by Jeff. The job ended up being bigger and taking longer than anticipated but we're so happy with the final results. I will be recommending Greg's to anyone who asks.

The plumbers, Scott and Michael, arrived within an hour of requesting service. They quickly discovered that this was much more than a blocked drain and explained exactly what would be needed. They returned with the replacements and explained every step of the process. They were polite and efficient. Their attention to detail prevented a much more serious leakage with major damage to the ceiling below the bathroom. The work space was cleaned and the invoice explained in detail. I will be using Greg's for any future plumbing needs.

Sam from Greg's Plumbing was amazing. He arrived on time, was considerate of my dogs and did his work quickly and efficiently. I really appreciated the fact that I called at 8:30 and someone was here shortly after 10:00. I am extremely happy with the service and the job done. Everything was running and all cleaned up in under an hour.

I highly recommend Greg plumbing and Heating Inc. Especially Sam who just fixed my leaking shower catridge and replacing our water heater mixing valve today. Sam is very respectful and very professional and he gives a good advise when it comes to plumbing in the house. Thank you Reliance for choosing Greg plumbing and heating Inc. and thank you Greg plumbing and heating Inc for sending Sam.

They first sent an estimator rather than a plumber to actually do the job. I had arranged for it to be time & material, and took time off to be on site, so was very upset. They did arrange to send a plumber about 1 he later, but sent a completely untrained apprentice who had no idea what he was doing. After 2 hrs, I asked him to call and request a real plumber to come snd do the job. This experienced plumber did a great job and also replaced the drain assembly in the kitchen sink, both jobs in 1 he 20min. They tried to charge me for 4.5 hrs labour, which I eventually had reduced. Frustrating experience, but ended ok.

We purchased a toilet from a big box store along with installation. The big box installer came out and looked at the toilet and said he wasn't able to do it and that the supply valve needed to be moved. We asked if he could do it and he said no (and it's a good thing). I call Greg's Plumbing and Heating Inc. and book for someone to come out. Chris showed up on time and I explained what happened. He took some measurements, gave me a quote, removed the old toilet and installed the new one. He was friendly, professional and knowledgeable. What I appreciated what the honesty and professionalism in assessing that the line didn't need to be moved because there was plenty of room. The big box installer could have taken us for a ton of money which is why I'm glad he said no. I highly recommend Greg's Plumbing and Heating Inc.

Greg called me after I sent my request online to Homestar. I like that he took the time to call. Ivan was on time and was finished on the time that he said will take him to do the work. We are very happy with the work he did.

Thank you,

Rosemary

Greg's plumbing and heating came to the rescue when our hot water tank failed on a Sunday. Removed the old tank and replaced with an amazing new tank. Had hot water in our home in no time. Would highly recommend Greg's plumbing and heating any day. Thank you so much for your help!

Greg was fast to respond to my concern about my water heater and he addressed it in seconds. In short he cannot do what I wanted with the old water heater, which is vent through the wall with PVC pipes, unless I get a newer more efficient water heater. He told me to think about it and call him again if I want to do that. Overall it was a great experience, I wouldnt hesitate to contact Greg again for another quote.