Watch out! This is the type of contractor they warn you about. We thought we did our research with reviews and getting different quotes but Nav is a salesman with empty promises. We had to wait months to do this review as we ended up having to spend thousands to hire another contractor to fix Navs multiple mistakes after he disappeared when it came time to fix (even when he scheduled the appointments and had us buy more product). He uses his friends as suppliers and then when they tripled the agreed upon price he told us to deal with them
Heres the basics
-The shower floor was so uneven that there was a full 1.5 cm of standing water in pools.
-The pocket door frame was broken prior to install and then hidden within the wall so we couldnt determine why the pocket door didnt work. Navs response it needs to be broken in.
-The barn door was hung upside down and drilled with multiple holes preventing correction without replacement.
-The shower room fan was vented into the attic.
-He cut open the backs of our brand new vanity drawers because he didnt know how to remove the drawers.
I could go on and these are all items that he charged us extra for in addition to the agreed upon quote. Ive never given a bad review but this has been a reno that took 8 months and thousands of extra dollars to remedy.
- Approximate cost of services:
- $18,000.00
- Company Response
We strive to exceed customer expectations in all our home renovations. We did complete this project 8 months ago and when we left all was to satisfaction. Once we heard your concerns we did speak on a few occasions to try and organize a resolve but were unable to do so. We'd be happy to discuss further. All the best, Nav