I had a bathtub enclosure removed and a shower installed in its place. The process was surprisingly painless. Coast Bathing Solutions did the job in the time they said it would be done, and it's beautiful.
I've never had this type of thing done before so I had only a basic idea of what I wanted, but I didn't know what it would entail or how it would come together. They listened to my thoughts, asked questions to clarify, and made suggestions. They provided a firm quote, which other companies didn't do, and they stuck to it too.
There were no real problems to worry about. The crew arrived with everything they needed to do the work. They set up, did the job, cleaned up, and left the place pristine. They followed up after to check if I was happy. I mentioned that I had a couple small questions, and those were addressed quickly and without any hassle.
Throughout the entire process I found the team to be courteous, professional, and helpful. They might be only a small company, but they give BIG company service. I wouldn't hesitate to use them again or recommend their services to anyone else.