Total disappointment with Nordik Windows and Doors
Deceptive advertising
Their brochure says that they provide more pane but in reality I lost at least 2 inches from side to side on every window
When iI asked them about they said they could not put in full windows because my house has drywall, which made no sense to me
Both doors have defect and they sent somebody out to inspect when he was looking at it he gave me some story about it not being a defect but only cracked paint and tried to cover it it with nail polish
I tried to say that it was more than cracked paint because the installers had already tried to cover it with nail polish but that did not work. The inspecter then proceeded to tell me to shut up and listen to his explanation
On the back door the metal seal between the 2 panes of glass is defective but the inspector told me that if it cant be seen from 3 feet away then it really is not a problem. So him and I stood 6 feet away and it was still visible but he said he could not see any defect and his word was what counted
I am very disappointed because they say they stand by their product but my experience does not support that
- Approximate cost of services:
- $19,000.00
- Company Response
Thank you for sharing your experience. We sincerely apologize that it did not meet your expectations. At Nordik Windows and Doors, we strive to deliver quality products and exceptional service, and we regret that this was not your experience.
We would like to better understand your concerns and work towards resolving them to your satisfaction. As this has been posted anonymously, we encourage you to reach out to us directly so we can address these matters thoroughly.
Please know that we stand by our products and services and are confident we can provide an acceptable resolution to any outstanding issues. Your satisfaction is important to us, and we appreciate the opportunity to make things right.