Extel Gas

I was referred to Extel Gas by a friend and this was the best referral I ever got! Raz is incredible, a true professional that you can trust to get the job done right, at a great price! Raz was an absolute pleasure to deal with throughout the entire process. He was always prompt, professional and incredibly helpful with all our questions many of which were well outside the scope of what we were hiring him to do.

When it finally came time to replace my old boiler, I contacted a variety of companies big and small. But the moment I met Raz, I knew my search was over. He took the time to carefully review the complexities of replacing a 40+ year old boiler in a 120+ year old home and was thoughtful of optimal placement and configuration. As with all big projects in old home, complications always arise, and this turned out to be a much bigger job than any of us expected. The initial job took two full days, exactly what Raz said it would. Shortly after completing the install, one of our old rads started leaking. I called Raz in a panic and he dropped everything and was at our house within an hour. Raz worked tirelessly to get the job done as quickly as possible, without compromising quality, and while holding to his original quote.

We chose to replace both our boiler and hot water tank with a Rinnai combi boiler, and we took the opportunity to we reconfigure the old pipes to reclaim some space that would have otherwise been unusable. When I had broached the subject of moving pipes with other companies, they priced it so ridiculously high that it was clear that they didnt want to do the job, but Raz was more than willing take on the big project and, best of all, at a very reasonable price. He even installed a new laundry sink for me!

I would recommend Extel Gas / Raz any day! A solid 10/10 and 5 stars all the way.

Raz arrived late on the Friday night before the July first weekend to fix a problem caused during a mandatory meter exchange. I had called at least 10 other companies (who all said no way) before landing on this gem!

He was able to do a temporary fix then, which gave us back hot water. He then returned in a few days and did the whole repair, which included cutting and then repairing dry wall.

Raz and his team did an amazing job and I highly recommend them!

The floor of my basement apartment was buckling, and we noticed that the furnace was leaking, but could not locate exactly where. Raz came, found the problems - the pipe had a blockage and also rat-chewed damage - and fixed them. He then placed my dehumidifier where it will dry out the very soggy wood.

Very happy with Extel! Of the three companies I called, they were the only ones who were willing to come and do a quick in-person examination - the others wanted to give their quotes over the phone. Raz was punctual and very knowledgeable - gave me the pro's and con's of doing an exterior vs interior installation, flexible vs. rigid piping. etc. He took a lot of time and trouble to look into whether it was more cost-effective to do an interior installation (ended up ruling this out). On the day of the install he arrived on time, did a very efficient and neat job, and cleaned up the work area. The final installation of the rangetop went very smoothly by the manufacturer, as Raz had covered everything required by them for the gas line. Highly recommend Extel!

Raz showed up on time, did a nice neat installation, no hidden costs. Would definitely use again.

Needed emergency gas line repair, late afternoon. Raza showed up in the middle of a snowstorm, was upfront and clear about the work that needed doing and general costs.

Work was performed impeccably, he had all the tools and materials on hand and completed the work without issue. He even went the extra mile and tidied up the loose furnace wiring, leaving his workspace cleaner than when he found out.

Would recommend Raza and Extel to anyone needing gas work.

I had to get my old appliances gas disconnected and the new ones connected. I used Extel and the experience was 100% positive. They not only worked professionally in my house but educated me along the way.

Absolutely the most incredible experience! My furnace stopped working on literally the coldest night (-28). I contacted Extel/Raz specifically early morning, about 7am and he came to the rescue! He was patient and understanding while I was overwhelmed and frantic about the whole situation. He explained to me everything in detail to what had happened and what could still potentially happen if other problems aren't resolved.
I 100% recommend Extel Gas services to anyone having issues!
5 star to professionalism, expertise, customer service and punctuality.
Lastly, to top it off with a cherry, Price was incredible for the work that he did!

Ps. Can I add that my furnace is about well over 20+ years. So it’s not the easiest to work with and find parts!

THANK YOU AGAIN Extel Gas services Inc. !!

My furnace quit working at 430pm and so I phoned around trying to find someone to come that evening. Excel gas was the only one who could and so the tech showed up within 2 hours. He diagnosed a seized blower motor but got it working temporarily and said that he couldn’t guarantee that it would last very long. He provided a quote for the new motor - I agreed and he returned the next morning to replace it. I appreciate the quick turnaround. I can’t comment on the cost (emergency repair on a furnace in December) but I’m sure it’s in line with standards. It seemed reasonable to me in any case. I’d totally recommend Extel gas for any hvac work.

Extel was very responsive to our initial quote request and very easy to work with for scheduling. Pricing was fair. Chris was knowledgeable and personable. He found a way to relocate our gas pipe for a new cooktop installation that saved time and money; he didn't just go ahead and do what we had asked, which would have been the wrong placement and solution. At a later service call, Chris and another technician came to install the cooktop. Work was efficient, mess was cleaned up. We just had to make sure that the placement of the pipe and connection was in the right place according to the cook top installation instructions. A bit more time could have been taken to be clear on that. Stove works great, we have access to a safety shut off as requested. Overall, an excellent company to work with.