Kitchen & Bath Inc

Kitchen Planning & Renovation
Toronto ON M9L 2V1
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92%

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Reviews by rating (past 12 months)

Reviews for Kitchen & Bath Inc

Average customer rating:
9.3 10 (308 reviews)

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Private User
Private User
Private User reviews Toronto, ON
1/10

Kitchen Installation

I cannot begin to express the frustration I have had with Kitchen & Bath. From the time I signed the contract and placed a deposit with them, I have regretted it. Service is highly unprofessional - calls and emails are not returned unless you actually have to threaten to escalate further. There were hidden costs everywhere, work was delayed for many weeks with no follow up. They were overall not one bit cooperative during the process. The final product looks nice, however it shouldn't be this difficult when you are paying this much money to a company.

Approximate cost of services:
$60,000.00
5 of 5 people found this review helpful.
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Company Response

It is unfortunate to hear your disappointment.
Here at Kitchen & Bath we are fully committed to the client's satisfaction, however not knowing your identity makes it not possible to know the nature of the problem and resolve the dissatisfaction.
Feel free to contact our team, and we will be happy to look after any concerns you may have.

Regards,
Kitchen & Bath Team

Khosh
Khosh
3 reviews Toronto, ON
10/10

Kitchen and bath

My wife & I came across this company and as soon as we walked into their store, we were greeted & welcomed by Charles & Rimpy. They were extremely knowledgeable, personable & professional. The product showcased spoke volumes. We were absolutely blown away by the quality & workmanship that was put forth. We arranged for a consultation & decided to get a detailed quotation. They came over to our house to take measurements & gave us a date to come to their showroom to review our proposed 3D drawings. From the moment we walked in, to the completion of our project, we couldn't be any happier! Everything was designed, manufactured & installed as promised. All of our friends & loved ones are absolutely stunned by the finished product. Everyone keeps telling us that our house looks like something from a magazine cover! I would HIGHLY recommend Kitchen & Bath to anyone looking to beautify their home.

Approximate cost of services:
$85,000.00
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Company Response

Dear Khosh

Thank you for your great review.
At kitchen & Bath we take great pride in our customer satisfactions.
We are so happy, you got the kitchen & bathroom of your dreams.
We wish you and your family many years of joy and happiness in your newly renovated home.
It was a great pleasure working with you, and your family.
Looking forward to your and your friends & family's future projects.

Sincerely,

Kitchen & Bath Team

Private User
Private User
Private User reviews Mississauga, ON
6/10

Kitchen and Bath Renovation

Kitchen & Bath Inc. was assigned to renovate kitchen and master bath in June 2015 for my house. They started work as per schedule but could not finish the assignment in middle of August as per their commitment. The work dragged till first week of September 2015. Even then they could not finish all outstanding work, took the final payment saying that rest of the work will be done next week and never came back to finish all outstanding work.

Some of the materials supplied were even not to their own specs and had to be replaced or modified at site. They indicated that manufactured materials supplied by them have lifetime warranty and labour has one year warranty. Even before six months passed some of the cabinet doors supplied by them and the caulking between kitchen counter top and backsplash cracked. They were informed about these defects and some other problems and asked them to replace/ fix them. After initial inaction, eventually they replaced the cracked cabinet doors and replaced the caulking in September 2016.

They need to ensure materials supplied are of superior quality, good workmanship/ supervision/ communication, no delay, put everything in black and white in agreement (do not accept verbal assurance otherwise be ready for increase cost).

Review has 1 previous version
Approximate cost of services:
$32,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
4 of 4 people found this review helpful.
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Private User
Private User
Private User reviews Mississauga, ON
10/10

Bathroom Renovation

Great service! Fair price! I got my bathroom done few months ago, the job is amazing! I would highly recommend this company to my friends and family. I would definitely use them in the future.

Approximate cost of services:
$12,000.00
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Company Response

Dear Private

Thank you for your great review.
At kitchen & Bath we take great pride in our customer satisfactions.
We are so happy, you got the bathroom of your dreams.
We wish you and your family many years of joy and happiness in your newly renovated home.
It was a great pleasure working with you, and your family.
Looking forward to your and your friends & family's future projects.

Sincerely,

Kitchen & Bath Team

msbz2002
msbz2002
1 review Toronto, ON
10/10

Kitchen and bathroom reno

Lots to choose from but the friendly and professional staff make it much easier . The job was done beautifully , I'm happy with the quality and the service and fair price . I finally have my dream kitchen and bath :)

Approximate cost of services:
$41,000.00
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Company Response

Dear MSBZ

Thank you for your great review.
At kitchen & Bath we take great pride in our customer satisfactions.
We are so happy, you got the kitchen & bathroom of your dreams.
We wish you and your family many years of joy and happiness in your newly renovated home.
It was a great pleasure working with you, and your family.
Looking forward to your and your friends & family's future projects.

Sincerely,

Kitchen & Bath Team

brian
brian
1 review Oakville, ON
10/10

Bathroom renovation

This is the second bathroom renovation project which Kitchen and Bath have done for us and we are really delighted with the bathrooms and with the quality of the workmanship. The work was started on time and finished ahead of schedule. The Company was attentive and responsive to any concerns or issues which we had as the job progressed. We will be happy to use them again on future projects.

Approximate cost of services:
$20,000.00
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Company Response

Dear Brian

Thank you for your great review.
At kitchen & Bath we take great pride in our customer satisfactions.
We are so happy, you got the bathrooms of your dreams.
We wish you and your family many years of joy and happiness in your newly renovated home.
It was a great pleasure working with you, and your family.
Looking forward to your and your friends & family's future projects.

Sincerely,

Kitchen & Bath Team

Eva
Eva
4 reviews Richmond Hill, ON
10/10

Kitchen renovation

Amazing job! We love our kitchen! All work is done exactly as it was scheduled; and it all looks even better than it was in our projects. I would highly recommend this service!

Approximate cost of services:
$5,000.00
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Company Response

Thank you for your review! It was a pleasure working with you to getting your dream kitchen!
Cheers!

Shameer
Shameer
1 review Mississauga, ON
10/10

Kitchen and Bathroom

Amazing, meet and beat expectation. They take pride with their work. Will work with these again.

Approximate cost of services:
$45,000.00
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Company Response

Thank you! We enjoyed working with you and I hope you're enjoying your new kitchen and bathroom!

sonia.paiva004
sonia.paiva004
1 review Mississauga, ON
10/10

Kitchen reno

A functional and modern kitchen that was nicely designed and installed. We are very pleased with the companies overall quality and customer service. This is a company that aims to please and will definitely recommend to friends and frienfs and future projects.

Approximate cost of services:
$25,000.00
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Company Response

Thank you so very much! We had lots of fun working with you. Enjoy your new kitchen!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Kitchen & Bath Inc

Kitchen and Bath is the trusted home renovations contractor throughout Toronto, Etobicoke and Mississauga and surrounding areas. Like our name suggests, we are kitchen and bathroom specialists but also perform other types of home renovations such as custom cabinetry for entertainment units and closets.

Why choose us?
If you are a homeowner in the Toronto or Mississauga area and are considering a home renovation for your bathroom or kitchen, then Kitchen and Bath is your best choice. We provide a full range of services to take you through the remodelling process from design to completed project. Call us today to schedule your free, in-home consultation.

Renovate Your Home With As Little As $500 PER MONTH 0% FINANCING
https://www.youtube.com/watch?v=qWKRbdw4IWc

3 Locations to Serve You:

OAKVILLE
2500 Hampshire Gate, Oakville, ON‎
(905)829-9111

CONCORD
Improve Canada
7250 Keele St, Concord, ON
(905)829-9111

NORTH YORK
5783 Steeles Ave W, North York, ON
(416)744-9111

CATEGORIES
Kitchen Planning & Renovation
SERVICES
Whole House Renovations, Kitchen Renovations and Remodelling, Bathroom Renovations and Remodelling, Kitchen and Bathroom Countertops, Custom Cabinetry, Sinks, Vanities, Toilets, Walk-Showers, Tile
WEBSITE
https://kitchenandbath.ca
PAYMENT METHOD
E-Transfer, Cash, Cheque, All Major Credit Cards
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$5000.00
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes, ask for details.
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