SB Interior Renovations

Basement Renovation
Calgary AB T3K 4R8
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Meghan Ellert
Meghan Ellert
1 review Calgary, AB
0/10

Basement Renovation

DO NOT USE THIS COMPANY!!

We paid $3400 to have Sean come and dry wall our framed basement. This was partial payment for just putting up the drywall. Sean did not show up instead 3 workers (2 looked to be in thier early 20s and 1 was in his 50s) did. they did not apply the dry wall correctly. They covered the shower in drywall even though we asked them not to. They also drywalled over a wall that we told them not to because we needed to replace the Vapor barrier behind it and were in the process of doing that.

They left a complete mess not only of our basement but also in our backyard. One of the young workers even came upstairs and said we forgot our broom can we borrow yours? They did not clean up after themselves AT ALL. We had drywall dust everywhere and small bits of discarded drywall all over the stairs and basement. Our laundry room is down there that we still used - it wasnt like we never go down there? We have two small dogs and they left a large pile of discarded drywall/ screws and insulation in our back yard and upon repeated attempts to get SOMEONE from the company to come and clean it up my husband ended up having to do it almost 5 weeks later!

Sean was paid before we got to closely examine the work and we feel robbed ! This company did NOT meet our expectations and is now avoiding our calls and requests for some of the payment to be returned to us! Sean is not a reliable business owner and told us write a bad review I dont care BEWARE THIS COMPANY !!

Approximate cost of services:
$3,400.00
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Company Response

Hey Meghan I would live to address your concerns and correct the parts of this review that are completely false.

Let me start by saying that your project was delayed over 3 weeks because you were having trouble with city inspections. I accommodated these delays and worked with you while you got the issue sorted out.
Yes I had a drywall crew show up as I am not a one man show. After it was boarded it was pointed out that there were some errors but we both agreed they were easy fixes. Yes there was a pile of scrap drywall and it would have been removed but your husband said he would do it, I told him we would compensate him.

I have always answered you calls and messages, your husband is the one that would never answer the phone. We were in agreement that everything was good before I left for Vacation. I was to be there when I was back and message your husband that I was on my way the day after I was back. All I was told was not to come he had found someone else to finish. I was never given the chance to fix the minor mistakes, I was told your husband was removing the scrap drywall.
I accommodated you with every delay you had and worked with you to ensure your project was moving forward. I was not given the same opportunity.