OGS Furnace Replacement, HEPA installation + Tankless Hot Water System
Not an honest company. Purchased with a 60 month payment plan based on the "cost neutral program" which guarantees that your savings will pay for the payments on the equipment. Not true. From the first installation, nothing went according to plan and installations were done against building, electrical, and fire code. Sales rep was non-reachable past three months (though he did try to help during that time). Phone calls with other staff were not responded to for months (past the 10 day buyer's remorse period). Equipment still not working properly. They do not honor the "cost neutral program" that they advertised. They also did not perform the 90-day energy audit as written in the contract. When queried, their response was to send me a Waiver of Liability with $15 off per month for one piece of equipment without further discussion of the audit or the "cost neutral program". Stay away from this company. I am unfortunately locked in for 5 years and will be paying an astounding $16,020 at the end of this mistake.
- Approximate cost of services:
- $16,020.00