Excellent work covering popcorn ceiling/plaster/repairs
- Approximate cost of services:
- $3,320.00
- Company Response
Stephen. Nothing is more important than your feedback and business, we thank you so much! Max.
Excellent work covering popcorn ceiling/plaster/repairs
Stephen. Nothing is more important than your feedback and business, we thank you so much! Max.
Thanks for your review Misael, it was a pleasure working for you. Thank you for your business. Max.
It was our pleasure to help you out and complete your project. We thank you very much for your trust in MKZ & most importantly, your business. Max.
Thank you! It was our pleasure to fix your ceilings. We appreciate your business! Max.
Matt! Thank you! It was a great pleasure working for you . Thank you very much for your business. Max.
Hi Janice, thank you for your feedback! The project definitely took longer than expected due to so many slanted ceilings and we apologize for any inconvenience this may have caused. I am glad that you are satisfied our finished product. We thank you for your greatly appreciated business! Max.
Hi Jafar, thanks for updating your review and sharing this with potential customers of ours. We have to say that your ceiling was a renovation job and was an existing popcorn texture that we have removed and replaced with a knockdown texture. lets break it down a bit!
When we do the popcorn removal, we scrape all of it off. We are then left with your existing ceiling that was dated and taped by others. We spray 1 coat of latex primer and then we apply the new knockdown texture on your existing ceiling. Most of your pictures that you have shared with us, are existing deficiencies that was hidden by the heavy popcorn. Lets remind everyone that texture is meant to hide all deficiencies and imperfections, like the existing indents that you show in the few pictures of yours.
if you see some busier area in the knockdown texture then the rest of your ceilings, like some of your pictures, that would be for the simple reason that some areas of your ceilings are lower than others. After we sprayed the product onto the ceilings, we use a trowel to "knockdown" the splatters. We apply the same amount of pressure throughout. If the ceiling is lower in some areas, a busier splatter location will appear. Nothing we can do upon application. they can be fixed afterwards although, upon request.
as for the paint that was removed upon removal from the protective plastic sheetings on your walls, all that was specified in our Terms & Conditions you have read and signed upon. Here what we have exactly written in your approved T&Cs from your contract :
*** (when applicable) Proper tape is used to hold in place wall covering on all finished walls to prevent damages when taken down. There are some instances where some paint may come off when careful removal is happening. MKZ Const. will not be held responsible for any damage that may occur. Extra fees will apply for MKZ to repair***
For the staples, it can happen that we miss a few upon removal. I do remember telling me this over the phone. I offered to come by myself to do the removal and you have turned it down, saying you were able to do it since there was only a few. It is to bad that you now bring this as a concern when I offered to take care of them myself.
on top of that, to be fair, never once you have reached out to us to complain about them locations that was problematic to you. We would have come and fixed them in no time. There is a reason why we have a high score and a great reputation. MKZ takes care of their customers and pride in our work. We are all humans and can make mistakes. they can always be fixed.
It is sad that you have changed your score rating and reviews without approaching us about your concerns. We would have been there, to take care of them all!
Thank you for your business and we are really sorry that you feel that way ! stay warm!
Max.
In response of updated review:
We have been around for a long time. Our high rating on Google and on HomeStars shows that we are reliable, professional and that our quality is always there. Perhaps you didn't do your research correctly about what a look of a textured might be. No textured ceilings are the same nor can be compared. It is man made and sprayed with a machine mixed with air. It's meant to be inconsistent. I have done my own inspection and nothing was wrong other than our staples left behind. The quality was as it should . If any texture is lifting that would be due to moisture/humidity. Not the workmanship.
It is okay for you to express yourself on how you feel about our company and finished product. We all take this as a constructive feedback. I hope you have a better rest of your day Boss.
Max.
Installation of Drywall on ceiling
Thank you so much for the feedback. It was our pleasure to make your project come to reality. Max.
Hi Jeremy. Thank you so much for your feedback. I am glad to hear that we were able to complete your project safely for your children. Thank you so much for your business! Max.
Kitchen ceiling repair and resurfacing
Nicole, thanks for this review! Ill pass this along the team. It was our pleasure helping you out with your ongoing project. Thank you for your business! Max.
Don’t worry… We don’t charge for elbow grease!
MKZ Drywall works diligently to understand your home renovation project and provide you with the most accurate quote possible. Instead, they would work hard to come in on budget rather than give you the news that it’s going over. MKZ wants to be your go-to contractor for every home renovation project, so they have partnered only with suppliers and manufacturers that match their high standards. You get quality products, they earn your trust. It’s a win-win for everyone.
Max, a leader in his field, has hand-picked a team of professionals who work together to maintain their strong industry reputation. Choosing MKZ eliminates stress and worry because cutting corners is not an option when it comes to completing your valued project.
Services:
Trust the MKZ team to bring your vision to life.
Steel Stud Framing
Insulation Services
Soundproofing
Drywall Installation
Drywall Repairs
Taping & Sanding
Popcorn Removal
Textured Ceilings
Level 5 Ceilings (smooth finish)
Ceiling Repairs
Suspended Ceilings
Restorations after Flood/Fire
Painting
What we do
Our past projects include both new construction and repairs/restorations. Occupied and fully operational job sites are never a problem, and we can plan, manage, and build multi-phase jobs.
Working Together
We offer an end-to-end client experience with seamless communication, budgeting, staffing, on-site organization, and solid, quality handiwork every time.
Did You Know
Did you know we are a proud member of the Better Business Bureau (BBB)? We have worked with homeowners and designers to produce work we think you’ll love.