I came home in the evening to find water leaking from my freezer and needed a repair asap before everything melted or had to be thrown away. After calling 20 companies, they all said they were done for the day (it was 7:30pm). I called Arni, described my problem and technician Evgeny was over in 40 minutes. He diagnosed the issue, discussed it in length with me and what the cost would be before he started work. It was a 12 year old side-by-side fridge/freezer and he had the 2 parts with him that needed to be replaced. He was very professional, knowledgeable and reasonably priced. He accepted all forms of payment including AMEX. I would definitely use Arni again if I needed appliance repairs.