ARNI

I had an issue with our Kitchen Aid Superba condenser oven cutting out. The unit is at least fifteen years old, but worth investigating for repair since I believe it to be a quality product. I dealt with another local company on previous appliance repair matters but they were unavailable so I sourced out ARNI. They indicated that they could visit in just two business days from my date of request. There was some trepidation in using a new service, especially in an industry where customer exploitation is quite common. My concerns were quickly alleviated when Evgeny arrived right on time, politely introduced himself, put covers on his shoes and immediately went into the kitchen and checked out the range to observe any easy to access issues that may be a problem. After thoroughly reviewing the situation, it was established that i would need a couple of vital parts. After a couple of calls, he determined that one part was not available and only available used on E-Bay. The other part was available but quite expensive. He walked me through the math and it was easy to determine that repairing the unit was not an economically viable option. He was at my house for well over an hour and I was only on the hook for the initial visit cost of $80. I found this representative to be fair, reasonable and extremely informative. He answered all my questions and even suggested replacement models to buy, based on features, reputation and parts availability. He was a territic guy. I would use this company again in a heartbeat.

Evgeny from Arni Services was fantastic! He was able to come quickly and help us fix a fridge and two dishwashers. He took his time, no rushing and solved our problems. He was friendly and hard working. We will definitely use Arni services again if we need to!

The service person was early at the site, polite and efficient.
The service person explained what he was doing and why and kept me informed during the repair. He required a further part which he was able to organize and pick up immediately to come back and complete the job.

We have a KitchenAid microwave/oven combo and out of nowhere the microwave turntable motor started running when the microwave wasn't on. We tried going through KitchenAid first, but the company they put us in touch with quoted $500 for the repair without even having a service technician speak to me on the phone (much less actually come to my house to diagnose the issue). I called Evgeny at Arni because of the good reviews just to get a second opinion. Even though I wasn't initially calling to schedule service with them, he took 15 minutes out of his day to discuss the issue and provide his thoughts as well as the actual cost of the repair that had been quoted by the other company. I was so impressed just with that call that I booked them to do the repair.

Benny and Evgeny came to my house right at the scheduled time with a bunch of parts already ordered. They spent the entire day, from 10-6, trying everything they could do to repair the issue, going above and beyond and making every effort to fix our appliance. Ultimately nothing that they tried on the first day worked, so they didn't charge any labour for the entire day's work, and booked an appointment to come back after hours (to accommodate my work schedule) a few days later. When they came back, they managed to figure out what the issue had been after all and now we are celebrating not having to replace a very expensive unit!

I was blown away by the dedication of these guys to figuring out what the heck was going on with our microwave/oven combo and by the upfront honesty with pricing. I would not hesitate to recommend Arni Appliance Repair to anybody needing appliance repair. It is so hard to find good and honest contractors, and these guys are truly one in a million.

Cole's notes: Extremely fair pricing, very honest, right on schedule and hard working. Thanks so much guys!

Technician appointment was booked quickly. He had the part with him once he arrived. Quickly fixed and kept me in the loop as he investigated the reason for the issue.

Service was great, he explained everything and talked me through the problems so I could make decisions about how I wanted to proceed.

The best appliance service I’ve ever got!
Arni came on the same day that I called and access the problem immediately and gave me the best honest solution and fixed right on the spot. He already knew what part we needed based on the phone conversation and brought it with him, what a timesaver!!
Also, he worked in a most professional manner and gave us lots of valuable advice.
Thank you Arni.

I called them at 8:30am and fixed the fridge by 12:00pm. Technician came with prepared parts and the company keep me updated on timing. Honest and fast service. Highly recommended

Very professional service. Technician came and inspected my fridge which stopped cooling the night before. He identified a couple torn wires on the hinge as the cause which saved us a lot of money and was thankfully not something more major. Really appreciate the honest and quick service. Called Friday evening before the long weekend and the technician was at our place in about 3 hours on the same day. We now have a working fridge. Thanks so much!

Technician came and fixed the issue quickly, and on short notice. I have used these guys in the past and they are my go-to for appliance repair. Will use again if I have any issues, and would definitely recommend to friends and family to use them as well.