KMo in Markham

I had a problem with squirrels getting into my basement through the roof. AAA Gates could respond in just 2-3 business days, so I gave them the OK since i knew fall was a busy time of year for this type of response. Nick was punctual, very polite and did an investigation. He was knowledgeable and was able to find the entry level on the roof. He provided me with a squirrel trap for the basement and plugged the entry level with a one way door. He came back for a second visit to follow up on the entry area. He came back a third time and after investigating the situation to his satisfaction, he removed the one way door unit, sealed up the entry area and retrieved the trap. That was about a month ago and the squirrels haven't been back since. I thought that the price was a little high, however the work was done quickly, effectively and Nick offered some very useful information. He politely answered all my questions (and there were many) and made three trips in total to my premises, so upon reflection, I figure I got value after all. I would heartily recommend this company without any hesitation.

I had an issue with our Kitchen Aid Superba condenser oven cutting out. The unit is at least fifteen years old, but worth investigating for repair since I believe it to be a quality product. I dealt with another local company on previous appliance repair matters but they were unavailable so I sourced out ARNI. They indicated that they could visit in just two business days from my date of request. There was some trepidation in using a new service, especially in an industry where customer exploitation is quite common. My concerns were quickly alleviated when Evgeny arrived right on time, politely introduced himself, put covers on his shoes and immediately went into the kitchen and checked out the range to observe any easy to access issues that may be a problem. After thoroughly reviewing the situation, it was established that i would need a couple of vital parts. After a couple of calls, he determined that one part was not available and only available used on E-Bay. The other part was available but quite expensive. He walked me through the math and it was easy to determine that repairing the unit was not an economically viable option. He was at my house for well over an hour and I was only on the hook for the initial visit cost of $80. I found this representative to be fair, reasonable and extremely informative. He answered all my questions and even suggested replacement models to buy, based on features, reputation and parts availability. He was a territic guy. I would use this company again in a heartbeat.

I used this service for air duct cleaning. Although staff and work performed on site was good, the customer service from management staff after completion was abysmal at best. The power of the unit ended up frying a circuit in my electrical panel and although the original staff had advised that their policy was to "leave the house in the condition that they found it", the office staff was no help at all when I asked them to pitch in the cost of an electrician to remedy the problem. For a week, I had no power in our living room and my home office area due to the burnt out circuit. I was originally told by the manager Vic that they would send a licensed electrician over on their dime to investigate, and after waiting several days, Michelle the other manager weaseled out of the agreement. I guess "dealing in good faith" means nothing to this company. Not wishing to have my household held for ransom any longer, I contacted my own electrician and paid for the work. An issue that was caused 100% by Fully Completely. The work by service staff on site impressed me, but due to the deceit of management at the office, a normally excellent review has become a rant unfortunately. If you want to enter an agreement with this company to proceed with work and in doing so, have 100% confidence that should anything go south, that they will have your back, DO NOT deal with this company! Once your bill is paid, your concerns mean nothing to them.

Igor fixed my dishwasher It was only the food trap and he was out in just a half an hour. Fast, clean and complete. Very polite too. Only $375!! What a bargain!!!