Primo Roofing & Insulation Services

Roofing
Muskoka ON M5A 1A1
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Roofing
Primo Roofing & Insulation Services
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84%

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Reviews by rating (past 12 months)

Reviews for Primo Roofing & Insulation Services

Average customer rating:
8.6 10 (16 reviews)

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Jessica
Jessica
1 review Markham, ON
10/10

Excellent service

Primo helped me out and did what needs to be done didnt charge me until the job was done

Approximate cost of services:
$5,000.00
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Morag in Toronto
Morag in Toronto
2 reviews Barrie, ON
0/10

Do Not Hire Primo Roofing!

Primo Roofing, Nunzio, was contacted by our church and entered a verbal contract on May 16, 2024. They refused to provide a contract in writing. On May 16, 2023, they requested and were given a deposit in the amount of $5,000.00 in the form of a cashier's cheque. Ufortunately, as of June 24, the roof repair that was agreed upon had not yet started. This company's communication has been unacceptable. They have consistently been late or not come to the work site when arrangements have been made to do so. Our church has lost trust with Primo Roofing and have terminated the verbal contract. We have respectfully requested the refund money of $5,000.00 to be repaid in full before July 2, 2024. As soon as we asked for the deposit money back, Primo Roofing wanted to start this job. Ugh! Let's hope they pay back the deposit money. If not, I'll be posting another bad review!

Approximate cost of services:
$16,000.00
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Barb & John
Barb & John
1 review Barrie, ON
10/10

Leaking skylight

We appreciated the fact that Primo and his team came and temporarily repaired the leaking skylight the next day after our phone call and returned a few days later for final repairs then followed up shortly after with the repairs in the attic. Very prompt service.

Approximate cost of services:
$13,000.00
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Company Response

we very much enjoyed working with you

Rosemary from Ajax
Rosemary from Ajax
1 review Ajax, ON
10/10

Roof's flashing and Soffit came off in a high windstorm.

Primo Roofing and Insulation Services

I am incredibly pleased to write a review for Primo Roofing and Insulation Services.
My name is Ron and I live in Ajax, Ontario. Recently, we had a strong windstorm that tore our roofs flashing and ruined the soffit at the highest point of our home.
I called Primo Roofing and they came right out and assessed the roof with a quote. My family and I received quotes from two other roofing companies and I was overly impressed with Primo Roofing, not only did they quote the lowest but they promised to come in under budget and they did just that.

I found the crew they sent to fix our roof were very professional, courteous, and hard working despite the poor weather conditions they had to endure to complete the roofing job. They came out within a day to our home and didnt wait a week or two as is usually the case with other home services.
I would advise anyone with a roofing problem to contact Primo Roofing for a very courteous, and quick solution to your problem.

Approximate cost of services:
$1,000.00
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Company Response

thank you so much .it was more than a pleasure working with the two of you

Benny
Benny
1 review Newmarket, ON
10/10

Dryer Vent Turned Attic Restoration

Primo & his team are a one in a million service provider. What started as a simple dryer vent cleanup ended up becoming a full attic restoration due to poor renovations prior to my move-in.

The entire process was thorough, well-explained, and well communicated. Primo and his team went above and beyond to make sure my home was in working order and my family taken care of.

10/10 would recommend Primo and his team for any roofing and insulation job. Would absolutely use them again.

Approximate cost of services:
$8,500.00
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Company Response

-thanks for taking the time to leave this review. We appreciate your business!

MadelaineAltik
MadelaineAltik
2 reviews Brampton, ON
10/10

Flat roof replacement

After reviewing over 6 companies- we decided to hire primo roofing for our flat roof replacement. Ours is a large commercial unit located in Brampton in the heart of the industrial area. Primo was very responsive throughout the process & the price was competitive with other reputable companies. We later had our roof inspected by a building consultant to ensure the quality of our new roof & everything checked out. Were very happy with the results are the service from primo roofing- we would recommend them for any of your roofing projects

- M Altik

Approximate cost of services:
$146,700.00
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Company Response

thank you for the feedback madelaine!
it was a pleasure

Private User
Private User
Private User reviews Barrie, ON
10/10

Eavestrough repair

Primo roofing repaired a section of broken gutter at our cottage. We spoke with primo to get a quote and the repair was completed by the end of the next day. Fast and efficient service with a quality result. Would use them again

Approximate cost of services:
$1,678.00
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Company Response

thank you for taking the time to share your experience

Private User
Private User
Private User reviews Vaughan, ON
9/10

Roof Leaking

Primo Roofing got the job done. He did everything he said he was going to do. Very experienced. I would hire him again if needed.

Approximate cost of services:
$5,000.00
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Company Response

much appreciated ty

rob
rob
1 review Barrie, ON
0/10

repair a metal roof

I had primo come out to fix problems on my new building metal roof.

I now have a second guy here fixing leaks. primo did a bad job and hes 1/4 of the price.

Approximate cost of services:
$1,500.00
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Company Response

your roof system was installed by another contractor . we tried to help your situation but also warned you that there were several issues with your roof .
primo

Private User
Private User
Private User reviews Barrie, ON
9/10

Re roof

I found the gentleman to be very polite, efficient, respectful. They left the yard cleaner then before they arrived. I appreciate the work they have done.

Approximate cost of services:
$10,000.00
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Company Response

thank you so much Michele. it was a pleasure serving you and your family

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Primo Roofing & Insulation Services

Primo Roofing & Insulation Services have been providing excellent workmanship and outstanding customer service for over 40 years. We offer a lifetime warrantee on our services. Please give us a call today for a free quote. Muskoka - Bracebridge - Huntsville - Gravenhurst - Orillia - Barrie
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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