Our AC wasn't cooling properly back in Aug so I came here at Homestars to search for providers I accidentally came upon City"s Choice reviews and was impressed with the testimonies. I called them to let them know of our problem and Andre was very kind to come to our house that evening and check our unit. He is not the type who is pushy to sell you the highest brand. He clearly explained the different options and how HVACs work. We decided to have both our AC and furnace replaced since we also had problems early in the year where it won't heat up the house when temperatures dip very very low. There was a leak in our AC last year that must've caused damage to the furnace.
To those contemplating whether to go for the one stage or 2-stage furnace, Andre will explain to you what it is and the difference. I did some research and eventually went with one stage which is what Andre recommended. To those HVAC people up-selling you for the 2-stage, be wary.
I'd also like to mention how thoughtful Andre was. Where else can you find a contractor that asks his customer if they can grab coffee, breakfast or lunch for you before they come in? Now that's what I call customer service with a touch.
Overall, we had a pleasant experience with City's Choice. We went with the higher model. Installation went smoothly and they cleaned the area before they left. Both AC and furnace are working well.
We also recommended City Choice to our friend who also had their AC & furnace replaced by them. To wrap things up, all I can say is you can't go wrong with City Choice.
- Approximate cost of services:
- $6,500.00
- Company Response
We appreciate you choosing City's Choice Comfort Air! We really saw that you did your research, & because of this we were able to be on the same page! Also, the fact that you referred us to your close friends made us realize just how much you valued our service to you as well! Call us anytime, & thank you once again!