The quote was considerably less than the final invoice
I requested quotes from 4 companies. Pro Painters was in the middle. The quote was thorough (or so I thought). I was going to make a change but decided against a went back to the original quote. The updated quote (the same as the original quote) was over $500 different. It turned out the
computer program made a mistake with the original quote. We settled on splitting the difference. So I ended up paying almost $300 more than I had budgeted for. The paint job seems to be ok but if you choose them double check your quote for computer errors.
- Approximate cost of services:
- $2,500.00
- Company Response
We apologize for the mistake, and this was the only time this has ever happened to us, we do want to mention that we did provide you with a choice if it was ok. You offered to compensate us for half of it as you were very happy with the work and understood that it was an anlaytical error. We had done quite a bit more patching and fixes at no extra cost, as you know. In any case, we appreciate the review, and we will do our best to be more thorough with our quotes in the future. All the best. Pro Painters.