Pristine Pools

Swimming Pools, Spas & Hot Tubs
Ajax ON L1S 1M8
Write a Review
Write a Review

Recommended Professionals

98%(27 reviews)
79%(19 reviews)
98%(27 reviews)
79%(19 reviews)
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

10%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Review for Pristine Pools

Average customer rating:
1 10 (1 reviews)

Sort by

Private User
Private User
Private User reviews Ajax, ON

First Review

1/10

Very bad Weekly Pool cleaning and maintenance

Service was good initially, and then it got worse. After the cleaning person left there was moss/ algea in the bottom of the pool. I took pictures and video and sent it and there was no acknowledgement of bad service. I had to brush and vacuum the pool all over again.
Because I never saw the cleaning person adding chemicals to balance the water PH level, I took a sample to another shop and was told the pH balance was not correct. I had to purchase chemicals and do it myself.
The salt cell service light was indicating a need for service. The technician came and serviced the unit, and the service light is still on. When I contacted them, I was sent instructions to reset the device.
I got a bill for monthly cleaning and when I highlighted these issues, they simply said they will deduct $20 from the last scheduled cleaning :-) (what a joke)

Approximate cost of services:
$90.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Pristine Pools

We know by the pool is where you want to be! Which is why we put our years of spa, pool knowledge and experience to work for you, so you can just sit back, relax and have peace of mind knowing the job will get done right the first time! ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Swimming Pools, Spas & Hot Tubs pros in Ajax?