Fixify Appliance Repair

Fixify tech came and repaired the washer in 1 visit. Kept us in the loop the entire time. Would recommend this company to anyone as they are very professional.

Have problems with bottom freezer doing a quick defrost followed by rapid refreeze which slightly thaws then quickly freezes some foods together including ice cubes. Doing some research, we believe its the freezer Thermister at the back of the freezer. (Freezer thermostate). Tech with difficult broken english, came and played with freezer door for 2 minutes, then said he'd make the freezer door close more smoothly for $320. I said forget it, and paid the $100 visit charge. Tech never investigated the Thermister, which is a relatively easy fix. Tech then said I had to pay by cash or e-transfer, which no one at Fixify said that was the only payment methods. Will never use this company again. Had your chance.....
Company responded to my review as you can see below. Tech did not do a "full review" of the freezer portion, only played with the door as he suspected the door seal was the problem, and door not closing properly. And, don't know when company responded (no date given), but I have yet to hear from "Mark" the manager about my experience with this Tech. I stand with my original review.

Great service from Sam, polite, on time, and on budget. Would highly recommond sam and his team. high start service

My dishwasher was not draining so I called this company, they agreed to take 70 to show up but refused to give any minimum estimate over phone. So the guy showed up spend 30sec just to look at the dishwasher and without even doing any analysis said it's gonna cost $280+ tax!! That's not including any parts if required. It was very high considering other companies I recently worked so I said I am not paying anything over $200+tax which finally I agreed.
He started to ask money several times as etransfer takes time without even starting the work. I paid 141 initial deposit to start the work then he started the work and after 30min asked the rest of the $85 before finishing the work. Anyways, I paid in full before the work is done but was not get the chance to test it throughly after the work is done. It was already 11pm on that time so I started the empty dishwasher only to find after 3 hrs that it's not fixed!!
Later in the morning after saying he said I would need a parts which will cost me another $150 which I was not informed!! Finally he returned me $85 as he was not able to fix the issue but kept $144 for his visit and analysis.

Overall I believe-
1. They charge too much compared to the conpetitors
2. Showup visit 70 makes no-sense if we I get an absurd quote. I would have no option but take it and lose 70 just to see his face
3. Not sure why I was charged 120+tax even though the issue is not fixed and showup charge 70
4. I do not feel comfortable that he has the expertise to fix it as I did not get the concrete answer about the issue.

I liked the quick diagnostic, fix and warranty offered by this company. I would recommend it.

Sam came out the same day and completed the repair in a prompt and professional manner. Well worth the call.

Sam was amazing! Helped us resolve the issue with our fridge and even took a look at other appliances! Will refer to family and friends :)

My washing machine was broken and Sam was able to fix it! There was an issue with the door lock system, it was so frustrating - Im happy we called Fixify! Its working just fine now.
Sam responds to messages and calls quickly and was very thorough in his work. I trust Sam to fix all my appliances! Thank you!

my washing machine wasn’t working and when he came he knew the damage right away and fixed it. His work was wonderful and efficient.

With the delay on appliances the quick diagnosis and repair on the dryer was exactly what I needed.
Very polite and professional service. Would recommend.