UPDATE: A supervisor contacted me and has offered to refund the cost of the service charge. I appreciate that the company acted swiftly to my complaint and met my resolution, as well as offering an apology.
Let me preface my review of this company by stating I am a front line worker in a hospital. I am overworked and tired and scared for my life, my families and those around me.
TLDR; Charged for a diagnostic analysis of a washer, rep did not perform such but proceeded to charge me for the appointment. The whole of the appointment lasted less than 15 minutes.
- Approximate cost of services:
- $85.00